Ruzzel Mendoza

RUZZEL N. MENDOZA Villamonte Bacolod City Email Address:-Contact No- POSITION DESIRED: Receptionist Customer Service Representative/Medical Assistant/ OBJECTIVE: I am seeking employment which offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. EDUCATIONAL BACKGROUND Associates Degree- Informatics Institute Information Technology Baguio City Technical Vocational- Capitol Institute Technician Automotive- Electrical Lacson Street Bacolod City Secondary- Bacolod City National High School Taculing Road Bacolod City Primary- Graciano Lopez Jaena Elementary Lopez Jaena Street Bacolod City TRAININGS Informatics Institute May 2016 Network and Computer Troubleshooting WORK EXPERIENCE June-October 2013 Odesk/Upwork.com Freelancer Online Outbound/Lead Generator Riverside California February 2014 to January 2015 Synergy Outsourcing Customer Service Representative Voip Account Baguio City July 2016 to March 2018 SITEL Customer Service Representative Financial Account Baguio City August 2021 to May 2022 Teleperformance Bacolod Customer Service Representative Healthcare Account Bacolod City May 2022 to Current Date. Xilium Professional Services Medical Assistant / Receptionist Center for Interventional Pain and Spine Delaware/Pennsylvania DUTIES AND RESPONSIBILITIES  To give and help customer for their inquiries about their account  To provide customer satisfaction SKILLS  Good communication skills  Computer literate  Can work under pressure and minimal supervision  Skills in preparing and maintaining records  Respond to both oral and written inquiries PERSONAL INFORMATION Nickname: Ruz Birth date: October 15, 1984 Place of Birth: Bacolod City Age: 37 years old Gender: Male Civil Status: Married Nationality: Filipino Height: 5” 7’ Weight: 80 kgs. Religion: Roman Catholic CHARACTER REFERENCES: Kok Chiang Low Businessman SVS Company-