RUTHEL S. TUMALE
PROFILE
A natural organizer with a reputation for reliability, other aptitudes include
accuracy, literacy, an understanding of confidentiality and the ability work as
part of a team or to use personal initiative. Highly adaptable, now seeking a
role in which this wide spectrum of skill and experience would be used.
Particularly strong interpersonal skills have brought involvement in customer
service.
CAREER EXPERIENCE
Language: English,
Filipino, Arabic
Contact Details:
Mob: -
E-Mail:
Harrow Security Vehicles (Dubai, UAE)
Dec 2015- Present
Territory Manager
-
Address:
Manila, Philippines
Researching and approaching for possible clients and creating leads
Achieves marketing and sales operational objectives by contributing
marketing and sales information and recommendations to strategic
plans and reviews; preparing and completing action plans;
implementing production, productivity, quality, and customer-service
standards; resolving problems; completing audits; identifying trends;
determining system improvements; implementing change.
Determines annual and gross-profit plans by forecasting and developing
annual sales quotas for regions; projecting expected sales volume and
profit for existing and new products; analyzing trends and results;
establishing pricing strategies; recommending selling prices;
monitoring costs, competition, supply, and demand.
Accomplishes marketing and sales objectives by planning, developing,
implementing, and evaluating advertising, merchandising, and trade
promotion programs; developing field sales action plans.
Identifies marketing opportunities by identifying consumer
requirements; defining market, competitor's share, and competitor's
strengths and weaknesses; forecasting projected business; establishing
targeted market share
Streit Group Manufacturing (Dubai, UAE)
Dec 2014-Dec 2015
Sales and Marketing Executive/Telesales Executive
Documents transactions by completing forms and record logs.
Maintains database by entering, verifying, and backing up data
Maintains operations by following policies and procedures; reporting
needed changes.
Looking for potential Clients/ Data Mining
Maintains quality service by following organization standards.
Maintains technical knowledge by attending educational workshops;
reviewing publications
Contributes to team effort by accomplishing related results as needed.
EDUCATION
Computer System
Design and Network
Technology,-
AMA Computer Learning
Center, Philippines
Thamarat Sweet Factory (Dubai, UAE)
May 2013- November 2014
Sales and Marketing Manager
As Sales Manager:
KNOWLEDGE AND SKILLS
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Proficient in Microsoft
Office (Word, Power Point,
Excel, Publisher, Outlook)
internet and e-mail use.
Typing Skills (35-40 WPM)
High level of multi-tasking
ability
Possesses organizational
skills, supervisory skills,
interpersonal/human
Relations skills, verbal and
written communication
skills, report preparation
skills,
Ability to maintain records
and files, and ability to
maintain confidentiality,
Superior knowledge to
Operate a computer.
Determines annual unit and gross-profit plans by implementing
marketing strategies; analyzing trends and results.
Establish sales objectives by forecasting and developing annual sales
quotas for regions and territories; projecting expected sales volume
and profit for existing and new products.
Implements national sales programs by developing field sales action
plans.
Maintains sales volume, product mix, and selling price by keeping
current with supply and demand, changing trends, economic indicators,
and competitors.
Establish and adjusts selling price by monitoring costs, competition,
and supply and demand.
Completes national sales operational requirements by scheduling and
assigning employees; following up on work results.
Maintains national sales staff by recruiting, selecting, orienting, and
training employees.
Maintains national sales staff job results by counseling and
disciplining employees; planning, monitoring, and appraising job
results.
Maintains professional and technical knowledge by attending
educational workshops; reviewing professional publications;
establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
As Marketing Manager:
Monitoring and analyzing market trends.
Studying competitor product details.
Exploring ways of improving existing products and services, and
increasing profitability.
Identifying target markets and developing strategies to communicate
with them.
ALORICA Incorporated (Call Center), Philippines
October 2009- October 2012
Bank of New York Mellon: Customer Service/Sales Representative
Maintain and or update shareholder’s individual records,
including purchases, sales, and account balances.
Answer inquiries regarding how to transfer shares to another
account or to a brokerage firm.
Provide accurate instructions for companies undergoing
reorganization such as spin-off, stock splits, acquisitions and
merger.
Handle inquiries for ADRs (American Depositary Receipts), shares
of foreign companies trading in the US.
Promotes/sells/secures orders from existing and prospective
customers through a relationship-based approach.
PERSONAL DETAILS:
Nationality: Filipino
Date of Birth: March 06,
1978
NCO FINANCIAL SYSTEM (Call Center)
JUNE 2008-JANUARY 2009
DEBT COLLECTOR
Monthly collections via telephone
Responsible for the debtors book
Ensuring that payment terms are kept minimal
Preparing accounts for legal handovers
Account reconciliations
Following up on unpaid debit orders
Build relationship between clients/ colleagues/ departments/
branches/ business partners/ dealers
Maintain active accounts up to suspension
References:
Reinee de Guzman
Sales Coordinator-
Aries Pengson
Sales Manager-
Edden Bedon
Assistant General Manager-
AL OUDDA TRADING COMPANY RIYADH
ADMINISTRATIVE ASSISTANT
FEBRUARY 2003-MAY 2008
Greeted all store customers in a pleasant manner and assisted them
with the services offered.
Monitored the phone calls coming to the saloon and answered to all
queries made by the customer.
Prepared a record of all the services provided in the store.
Managing the day-to-day operations of the office.
Organizing and maintaining files and records.
Planning and scheduling meetings and appointments.
Preparing and editing correspondence, reports, and presentations.
Providing quality customer service.
Working in a professional environment.
