Ruth Ukachi

Ruth Ukachi •-• LinkedIn • Lagos, Nigeria PROFESSIONAL SUMMARY Highly organized and detail-oriented Administrative and Virtual Assistant with over three years of experience providing comprehensive support to executives and senior teams. Skilled in managing schedules, streamlining office processes, and delivering responsive customer service. Proficient in document preparation, data entry, and administrative software. Recognized for effective communication, strong research skills, and maintaining confidentiality. Adaptable team player who thrives in a dynamic environment. • Professional Portfolio SKILLS • Adaptability • Attention to Detail • Time Management • Travel Research and Planning Data Entry Expense Tracking Email and Task Management Research and Data Compilation Project Management Microsoft Office Suite Customer Service and Communication Calendar and Schedule Coordination PROFESSIONAL EXPERIENCE O.A.U Onyeoma and Co., Enugu, Nigeria Operations Assistant July 2022- November 2022 • Coordinated executive schedules and organized over 25 meetings without scheduling conflicts, ensuring optimal time management. • Maintained data accuracy with over 200 data entries completed, supporting smooth project flow. • Enhanced customer experience, resolving 95% of client inquiries within 24 hours. Zebra Consults, University of Nigeria Student Bar Association, Enugu, Nigeria Project Management Assistant September 2019- July 2023 • Assisted project managers in planning and executing various projects, ensuring adherence to project timelines and deliverables. •. Monitored project budgets, tracked expenses, and prepared financial reports to ensure cost-effectiveness and adherence to financial guidelines. CLP Legal, Lagos, Nigeria Administrative Assistant July 2023- October 2023 • Drafted and proofread legal documents to maintain high accuracy standards and compliance. • Supported communication efforts that improved client satisfaction by 25%. • Helped the legal team meet critical deadlines, achieving a 100% success rate in task completion. Pristine Warehouse Limited, Lagos, Nigeria Executive Assistant January 2024 – July 2024 • Managed executive calendars, coordinating an average of 30 meetings monthly to optimize time and resources. • Implemented technological improvements that boosted workflow efficiency by 15%. • Responded to over 500 customer inquiries, achieving a 98% satisfaction rate. EDUCATION & CERTIFICATIONS Bachelor of Laws Majors: Law University of Nigeria, Nsukka Virtual Assistance Skills in the Digital Age ALX Africa September 2018- April 2024 Virtual Assistant Skills Training Erin Booth, Virtual Assistant Coach DEXA Virtual Assistant Professional Certification Digital Exchange Academy EXTRACURRICULAR ACTIVITIES Community Volunteer Rotaract Club International Volunteer Radiant Smiles Aid