RUTH TORRENTE
Articulate and driven with top strength in relationship-building,
planning and operational problem-solving. Experienced at
managing business operations in recruitment. Expertise in
employee oversight, customer relationship management and
recruiting aspiring applicants.
WORKING EXPERIENCES
CONTACT--
Tibungco, Davao City, 8000
PERSONAL BACKGROUND
Age: 40 yrs old
Date of Birth: August 10, 1981
Status: Single
Gender: Female
Nationality: Filipino
SKILLS
Motivational leadership style
People-oriented
Strong interpersonal skills
Detail-oriented
Excellent communication skills
Team leadership
CHARACTER REFERENCES
Roel Sembrano
Manager
Infinite Fm Station-
Cristy Torrion
Secretary
Network Agency-
Branch Manager
Network Management Resources Corporation
Davao City, Philippines
November 2015-December 2021
Managing and overseeing branch personnel, supervising
branch operations, ensuring efficient operation on a day-today basis.
Improving productivity and streamlining branch activities to
maximize results and achieve peak performance levels.
Maximized branch revenue by optimizing operations.
Recruited and retained exceptional branch employees.
Built strong rapport with new and existing clients to better
serve financial needs and promote branch loyalty.
Administrative Officer/Receptionist/Recruitment Officer
Network Management Resources Corporation
Manila, Philippines
November 2014-December 2015
Created employee attendance reports verifying compliance
with company policy.
Kept accurate and detailed records of office inventories,
placing immediate orders of low supplies.
Offered high level of administrative support to managers,
ensuring smooth running of company operations.
Answered calls and emails efficiently, recording accurate
messages and swiftly following up on enquires.
Handled daily office activities, including data entry and
database auditing, maintaining smooth operations.
Call Center Agent
Antasis Pte. Ltd.
Singapore, Singapore
January 2008-April 2008
Call Center/IT-Enabled Services/BPO
Location Singapore
Department: Inbound Sales
Job Description:
Determines requirements by working with customers.
Answer inquiries by clarifying desired information, researching,
locating and providing information.
Resolves problems by clarifying issues, researching and
exploring answers and alternative solutions, implementing
solutions, escalating unresolved problems.
Fulfills requests by clarifying desired information, completing
transactions and forwarding requests.
Handled and quickly resolved customer issues regarding
matters such as product sales and customer service problems.
EDUCATION
College Degree Broadcasting/Journalism
Centro Escolar University, Manila, Philippines