RUTH
RICAFRANCA
Phone:-
E-mail:-LinkedIn:/ruth-ricafranca-/
VIRTUAL ASSISTANT
PROFILE
A dedicated virtual assistant who wants to help the client
with their fast business development. The services will be
provided not just based on negotiation but beyond
expectations.
EXPERIENCE
VIRTUAL ASSISTANT
Remote Virtual Assistant Agency (May 2018 - present)
Provide Administrative task
Perform market research
Prepare Customer Spreadsheets and keep online records
Response to emails
Provide various levels of customer service
CUSTOMER SERVICE
ASSOCIATE
BDO Unibank Inc. (June 2010 - present)
Handle telephone calls
Assist clients on their bank transactions
Issue bank certificate and statement of account to clients
Sales responsibility
Attend to client concerns
SKILLS
Hard working and self-motivated
Eager and willing to acquire new knowledge
Customer oriented
Good in communication skills both in writing and oral
EDUCATION
BS ENTREPRENEURSHIP
Marinduque State College (2010 - 2006)