Ruth Ongaki

RUTH ONGAKI MARITA PROFESSIONAL SUMMARY Detail-oriented Business and Human Resource professional with hands-on experience in data operations, administration, accounting, and customer service. Skilled in managing records, maintaining data accuracy, supporting daily operations, and handling confidential information. CORE SKILLS • Data Management & Validation • Administrative & Office Support • CRM Systems & Call Center Tools • Customer Service & Client Relations • Accounting & Financial Records • Reporting & Documentation • Data Privacy & Compliance • Communication & Team Collaboration PROFESSIONAL EXPERIENCE Data Agent – Telesky Ltd (Jan 2025 – Sep 2025) • Captured, verified, and updated customer data from inbound and outbound calls • Maintained accurate CRM records and prepared operational reports • Ensured compliance with data privacy and confidentiality standards Office Assistant / Clerk – Kennedy Balala & Partners Advocates (Jan 2024 – Sep 2024) • Provided administrative and clerical support in a legal office • Assisted with document preparation, filing, billing records, and scheduling Receptionist – Maxland Hotel, Juja Mall (Sep 2023 – Dec 2023) • Managed front desk operations and guest services Accountant – Canaan Restaurant (2021 – 2023) • Recorded financial transactions, payroll, and reconciliations EDUCATION Bachelor of Commerce (Human Resource Management) – Kenyatta University (2021 – 2025) Diploma in Business Management – Kenyatta University (2018 – 2021) REFERENCES Rachael Musimbi Legal, Compliance & Administration Consultant SAiS – Botswana Phone: - Email:- Thomas Kennedy Balala Managing Partner Kennedy Balala & Partners Advocates Phone: - Email:-|-