Ruth Oluseye

RUTH ENIOLA OLUSEYE (Sales and Business Development Expert) Tel: -|Email:-| Abeokuta, Nigeria PROFESSIONAL SUMMARY Results-oriented with more than five years of demonstrated expertise in sales and business development with a strong track record of increasing revenue and market share. Proficiency in using state-of-the-art sales tools, such Salesforce, HubSpot, and Zoho CRM, to improve customer engagement, optimize lead management, and expedite procedures. Capable in creating and carrying out strategic sales programs, cultivating enduring customer relationships, and spotting new business prospects in order to surpass company objectives. Renowned for having a consultative sales style, strong negotiating abilities, and the capacity to adjust to changing market situations. Competent in identifying market trends, developing customized client solutions, and producing quantifiable business results. SKILL HIGHLIGHTS  CRM Tools (Hubspot, Zoho)  Recenue Generation  Administrative Support Skills  Time Management  Attention to details  Collaboration Skills  Customer Service  Problem-Solving  Persuasion and Negotiation  Sales and Marketing Expertise  Data Analysis and Reporting  Upselling and Cross-selling             Relationship Management Good communication Strategic Thinking Account Management Adaptability Empathy Appointment Scheduling Multitasking Analytical Skills Product Knowlege Business Planning Lead Conversion CORE COMPETENCIES  Proficient in Hubspot, Salesforce, Zoho CRM, Google suite, Excel, Google Meet,Slack, Google Drive, LiveChat, Calendly, Lemlist, Intercom, Freshdesk, Zoom, Loom, Slack, Zapier and other virtual collaboration tools.  Proficient in analyzing sales data.  Excellent organizational and time management skills.  Strong communication skills,both written and verbal.  Detail-oriented with a high level of accuracy.  Ability to multitask and prioritize tasks effectively WORK EXPERIENCE Email Marketing Specialist (Intern) Iaculus Company (Remote) July 2024-Sept 2024  Enhanced engagement and interaction with subscribers via tailored content, interactive emails, and expedited send times.  Using lead generation techniques including opt-in forms, gated content, and referral programs, the email subscriber list was enlarged.  By preserving relevancy and appropriate segmentation, unsubscribe rates were reduced and spam detection was prevented. Business Growth Manager EnnysCakery, Abeokuta, Nigeria July 2022-Oct 2024  Managed an international marketing campaign with success, increasing the number of new customers by 35%.  Within the first quarter of implementation, a new customer retention strategy was put into place that resulted in a 20% decrease in the churn rate.  Executed competitive market analysis that influenced price and product positioning, resulting in a 25% rise in sales.  Developed strategic alliances that increased market reach by 30% and greatly improved consumer access and brand awareness.  Implemented a thorough digital marketing plan that resulted in a 50% increase in income in just six months. Sales Development Manager Qpay Technology (Remote) Jan 2021-Dec 2022  Decreased team turnover by 15% through professional development programs and mentoring.  Boosted call-to-meeting conversion rates from 10% to 18% in just six months.  Enhanced the sales pipeline through the implementation of successful lead generation strategies; and drive a 20% improvement in lead-to-opportunity conversion rates.  Implemented engagement and interaction with subscribers via tailored content, interactive emails, and expedited send times. Customer Service Representative Wema Bank,Ogun, Nigeria Jan 2016-Dec 2017  Effectively opened more than 400 new accounts, which helped the branch's clientele grow by 25%.  Maintained high cash handling accuracy rates and working with other departments to improve internal procedures have helped to reduce customer wait times by 20%.  Processed more than fifty customer transactions every day with 100% accuracy, including withdrawals, deposits, and account inquiries.  Implemented best practices and streamlined workflows to cut the average transaction processing time  by 15%. EDUCATION Moshood Abiola Polytechnic, Abeokuta, Nigeria Higher National Diploma in Chemistry - Moshood Abiola Polytechnic, Abeokuta, Nigeria National Diploma in Science Laboratory Technology - TRAINING AND CERTIFICATION  Customer support skill (Udemy)  In-Demand IT Skills (Digital Witch Technical Support Community  Sparkles Sales & Telemarketing August 2024 September 2024 November 2024