Ruth Ojoma Abuh

Ruth Abuh Email:-| LinkedIn: linkedin.com/in/ruthabuh Professional Summary Proactive and detail-oriented Virtual Administrative Assistant with over 2 years of experience delivering high-level support in customer service, data entry, scheduling, and client communication. Adept at managing multiple tasks efficiently and providing dependable remote assistance. Proven ability to streamline operations and improve team productivity in fast-paced environments. Core Skills - Calendar & Email Management - Data Entry & Record Keeping - Customer Support & Communication - Microsoft Office & Google Workspace - CRM Tools (Basic) - Trello, Zoom, WhatsApp Business - Confidential Information Handling - Task Prioritization & Organization Professional Experience Administrative Support / Call Center Agent HelpMum (Nigeria) - Full Time | 2022 - 2024 - Handled inbound and outbound calls to over 1,200 users, offering timely support and follow-up. - Maintained and updated digital records using Google Sheets and in-house CRM. - Scheduled appointments and responded to inquiries with a 95% satisfaction rate. - Supported team operations with daily reporting and virtual coordination. Education Bachelor of Arts - Theatre Arts University of Ilorin, Nigeria Certifications & Courses - Customer Service & Support (Coursera) - Virtual Assistant Training (Udemy) Ruth Abuh Email:-| LinkedIn: linkedin.com/in/ruthabuh Languages English (Fluent)