Ruth Muthoni Wamai

Ruth Wamai VIRTUAL ASSISTANT PERSONAL PROFILE Highly motivated and detail-oriented Virtual Assistant with a strong foundation in administrative support, calendar management, inbox management, and client communication. Proficient in handling emails, scheduling social media content, lead generation, and project tracking. Skilled in using digital tools such as Google Workspace, Trello, and Canva to streamline daily operations and improve efficiency for entrepreneurs and business owners. PROFESSIONAL EXPERIENCE Freelance Virtual Assistant Self-Employed / Sep 2023- current -Managed inboxes and calendars for busy professionals, ensuring smooth scheduling and follow-ups. -Created and published social media posts using Canva and Buffer. -Conducted lead generation and data entry for service-based businesses. -Assisted in travel coordination by researching flights and hotels, as well as creating organized itineraries. -Maintained client files and project updates using Google Drive and Trello. Executive Assistant Mobitop Mobile Spares Company/ Feb 2021 - Aug 2023 -Provided remote support for administrative tasks including meeting scheduling and client follow-ups. -Created internal reports and organized team files on Google Drive. -Supported social media engagement and responded to client queries via email. Sales Agent & Unit Manager Jubilee Insurance Company/ Mar 2017- Jan 2021 -Increased sales and client retention through personalized insurance solutions. -Led and trained a team of 7 sales agents. -Expanded client base via strategic marketing and outreach. -Built and maintained client relationships, achieving consistent sales growth and high policy renewal rates. SKILLS -Email and Calendar Management -Project and Task Coordination -Data Entry and File Management -Customer Service -Social Media Scheduling -Research and Lead Generation -Travel Planning Assistance -Time Management EDUCATION AND CERTIFICATIONS Multimedia University of Kenya Diploma in Strategic Public Relations Alison Virtual Assistant Essentials Social Media Management Coursera Project Management