RUTH
MARTINEZ
Experienced Ecommerce VA
About Me
Highly motivated and resultsoriented professional with a
strong background in Admin
Customer support and
Ecommerce. Possessing more
than 5 years of experience in
assisting customer and other
admin task, I am dedicated to
achieving excellence in every task
undertaken. My passion for
assisting Client and Customer is
matched only by my
commitment to continuous
learning and professional
development.-Rizal, Philippines
LANGUAGE
English (conversational)
Tagalog (fluent)
EXPERTISE
Ecommerce
Lead Generation
Email Management
EXPERIENCE
Shopify Product Lister/ Research/Title
Builder/ Keyword and Optimizer
Upwork/ 2024
List product from Alibaba , Basic photo Editing, some
product research if needed, Optimize product, add
keywords, title builder
Admin/Ecommerce/ Logistics
/Customer Support
San Mateo Rizal-
I do general admin task for an ecommerce store.
From collecting orders, packing orders, create a
tracking number to logistics, replying to customer,
send the package to other logistics office, update the
inventory, check inbox daily,track orders, investigate
the package when needed.
Encoder/ General Admin
Rizal, Philippines-/-
Interview people, collecting personal information
and input to the website for NBI application and
other government online application. Basic photo
editing, Microsoft word/excel/Google-sheet-docslide-form. Mostly data entry jobs, customer support,
customer service, email management, file
management and other admin task.
File Management
Customer Support
Admin Task
Social Media Management
Product Lister & Research
Calendar Management
EDUCATION
Asian Institute of Computer Studies
Associate Degree in
Business Information Management-
Rodriguez, Rizal
OTHER SKILLS
Customer Chat Support
customer email support
Research
Data Collection
Data Entry
Google Suite:
Drive, Docs, Sheets, Forms
gMail, gCalendar
MS Office :Word, Excel
Other admin support
basic video editing
graphic design
Customer Support
Product Research
Product Listing
Product Optimization
Order Fulfillment
Photo Editing
Store Designing
Logo making
Calendar management
Content Writing
Lead Generation
Shopify,Amazon,Etsy,Ebay
OTHER WORK EXPERIENCE
Cashier and Redemption Crew
Funhouse Amusement Park
Rodriguez, Rizal
2017
My responsibilities are exchange cash to token.
Count tickets and input points to their card
Exchange points to actual product
Sales Clerk
SM Mall San Mateo
San Mateo Rizal
2018
Assist customer
Getting their order
Answer to any customer concern
Maintain good service
Computer Shop Keeper
Rodriguez Rizal
2014
Taking care of Computer shop
Assist people who rent computer
APPS/TOOLS IM FAMILIAR WITH
