Ruth Kubai

I am a highly motivated and detail-oriented remote professional with proven experience in customer service, administrative support, social media management, and digital communication. With a strong background in engaging clients across various channels—email, chat, and social media—I bring both professionalism and warmth to every interaction.

Over the past several years, I have worked in fast-paced customer support roles where I consistently exceeded performance metrics, resolved client concerns promptly, and built lasting relationships. I understand that excellent customer service is more than just solving problems—it's about listening, empathizing, and creating a positive experience with every touchpoint. I am confident handling a wide range of tools and CRMs, and I’m quick to adapt to new systems.

As an administrative assistant, I am organized, efficient, and proactive. I’ve handled daily operations such as calendar scheduling, document management, internal communication, and reporting. I take pride in ensuring tasks are completed on time, and I always look for ways to improve processes for better productivity and clarity.

In social media and digital communication, I am skilled at creating engaging content, managing accounts, and maintaining consistent brand messaging. I understand audience engagement and can grow and nurture online communities through thoughtful interaction and timely responses.

Whether managing a customer inbox, moderating chats, updating schedules, or assisting with digital campaigns, I am reliable, fast, and always professional. I take ownership of my responsibilities and work well independently, making me an excellent fit for remote teams that value clear communication, accountability, and results.

If you're looking for someone who is not only experienced but also passionate about helping your business grow through excellent support and smart digital presence, I’d love to be part of your team.

Let’s connect and make your operations smoother, your clients happier, and your brand stronger.