Ruth Ipheghe | Freelancer Resume

RI RUTH IPHEGHE EGUONO     ACCOUNTANT P h o n e co n tac t : - Ema il :-LinkedIn: https://www.linkedin.com/in/ruth-ipheghe- Address: 2nd Avenue, Festac town, Lagos State. PROFESSIONAL SUMMARY I am a determined and results-oriented accountant with strong interpersonal and technical skills. With proven experience in customer service, sales, and accounting, I excel in collaborative environments and thrive on driving organizational success. My goal is to leverage my expertise to contribute to innovative solutions and streamline financial processes for maximum efficiency. PROFESSIONAL EXPERIENCE  VAN VEAL TRAVELS (Travel and Relocation Agency) Lagos State, Nigeria Job role: Sales Consultant and Customer Service Representative 08/2023-Till date • Generated Leads from targeted customers through marketing and effective communication process • Handled customer complaints and inquiries in an efﬁcient manner and utilized problem solving skills to deal with issues • Participated in team meetings to discuss new ideas for improving the overall quality of customer service provided. • Maintained database with client information and responded effectively to customers feedback in timely manner • Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.  LAGOS JOBS (Recruitment and Staffing Company) Lagos State, Nigeria. Job role: Client information ofﬁcer and Accountant 07/2022-08/2023 • Drafted reports outlining progress of key projects and preparing budgets for upcoming projects. • Coordinated social media platforms and assisted with drafting statements for media exposure. • Managing relationships with customers and inquiries through phone, email and online chat channels, exhibiting excellent interpersonal skills.  VESTEDWORLD (Venture Capitalist and Investment Firm) Job role: Junior Support Analyst Lagos State, Nigeria. 05/2022-08/2022 • Utilized strong communication, technical and analytical skills to carry out office duties. • Assisting with the project work for analyzing data and troubleshooting issues EDUCATION • BABCOCK UNIVERSITY 2019 - 2023 Bachelor of Science in Accounting • POTASFIELD COLLEGE 2013 - 2019 High School Certiﬁcate KEY COURSES • Accounting and Economics • Project Management • Business and Entrepreneurship • Computer application and accounting package • Customer Relationship Management CERTIFICATES AND ACHIEVEMENTS National Youth Service Corps (NYSC) - ACA Qualification in View by the Institute of Chartered Accountants of Nigeria (ICAN) 2024-Till date New horizon Certificate of Completion for a course in Project Management - SKILLS AND INTEREST Customer Relationship Management Public Speaking Creative Writing Social media engagement Time Management Volunteering Data Collection and Entry Account Management Basic Microsoft office skills REFERENCES REFERENCES WILL BE PROVIDED FOR UPON REQUEST