Ruth Edene

Customer Support Representative

Evergreenfx

Handled high-volume inbound and outbound customer inquiries via email, chat, and phone, ensuring timely issue resolution and improving customer satisfaction ratings.

Virtual Administrative Officer

Nalexo Resources Limited

Managed executive calendars, scheduled meetings, and coordinated internal communications to streamline daily operations, improving team productivity.

Maintained and updated CRM databases, client records, and administrative documentation to ensure data accuracy and accessibility, improving reporting efficiency and minimizing data errors.

.

RACTECH Officer (Registration Area Center Technical Support Officer)

INEC – Independent National Electoral Commission

Configured and managed biometric voter registration and accreditation devices (BVAS and related systems) to ensure seamless voter verification processes, contributing to system uptime during election periods.

Provided on-site technical support and troubleshooting for hardware and software issues.