Rutchie Mae M. Fantilaga

Hello! My name is Rutchie from the Philippines and I've been working as a Customer Service Representative for 3 years and got promoted as a Quality Assurance Specialist in one of the BPO companies here in the Philippines. I'm a Customer service expert delivering professional, helpful, high-quality service and assistance to the customers. Customer satisfaction is my top priority, and hopefully creating loyalty, and keep the customer happy through resolving issues with a positive attitude. I am also a goal and detail-oriented person.  I aimed to offer great service with high-level performance to satisfy the needs of clients. I am certain you will find my skills and talents to be of value. Also, I have been working with different customer service platforms like Zendesk and Gladly.