Rutchi Barbacena Magana
Address: 328 Bliss Bldg 3, H. Santos St,
Tejeros, Makati City
Mobile Number:-
Email Address:-
OBJECTIVE: To boost my abilities to the fullest and to be able to pursue a satisfying career
SKILLS: With exceptional knowledge in Microsoft Office; Knows how to manage time and do multi-tasking
QUALIFICATIONS: Three years and five months experience as a Quality Assurance Monitor in one of the top Call Centers in the Philippines; Graduated with a degree of Bachelor in Communication Arts Major in Audio-Visual Communication; Can communicate effectively in written and oral form; Has a positive can-do attitude; Highly organized; Ability to coordinate within a creative team environment; Was awarded Quality Agent of the Year 2005 and 2006
WORK EXPERIENCES
Payroll Analyst (June 2013 – September 2017)
ADP Philippines, Inc
6/F Glorietta 2 Corporate Center
Palm Dr, Ayala Center
Makati City
Customer Service Representative (May 2011 – August 2012)
Alta Resources, Inc.
34/F Wynsum Bldg
Emerald Ave, Ortigas, Pasig City
Customer Service Representative (October 2009 – March 2011)
ePerformax Contact Centers
3/F BPI Buendia Center
Sen. Gil Puyat Avenue, Makati City
Quality Assurance Specialist (February 2006 – July 2009)
ICT Marketing Services, Incorporated
3/F Worldwide Corporate Center Building,
Shaw Boulevard, Mandaluyong City
Telephone Service Representative (June 2005 - February 2006)
ICT Marketing Services, Incorporated
3/F Worldwide Corporate Center Building
Shaw Boulevard, Mandaluyong City
SCHOOLS ATTENDED:
Bicol University
Institute of Communication and Cultural Studies
Legazpi City
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Tabaco National High School
Tabaco City
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Colegio de San Clemente
Angono, Rizal
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PERSONAL INFORMATION
Citizenship : Filipino
Height : 5’3
Weight : 112 lbs
Gender : Female
Religion : Catholic
Fathers Name : Ernesto N. Magana
Mothers Name : Rogelia B. Magana
Languages/Dialects Spoken : English, Filipino, Bicol
Special Skills : computer literate; payroll hero; keen to details
PRIMARY AIMS and ASSETS
Loves to see things accomplished on time; hardworking, patient and cheerful; has always made friends while working; accepts criticisms positively; wants to learn new things; and has strong faith in God.