Russel John Gonzales

With over 8 years of experience in customer service across phone, chat, email, and ticketing, as well as technical support, data processing analysis, content moderation, and social media management, I have consistently delivered high-quality service. Most of my roles have been in a remote setup, working primarily during graveyard shifts in the EST timezone. I am also committed to continuous upskilling to further enhance my expertise and value to clients.