Russel Fe Romarez

EDUCATIONAL HISTORY Iligan Medical Center College Bachelor of Science in Radiologic Technology - EMPLOYMENT HISTORY Property Management Assistant RUSSEL FE ROMAREZ VIRTUAL ASSISTANT PERSONAL PROFILE I am a Virtual Assistant with over 6 years experienced in providing remote administrative and personal support to busy professionals across the globe. SKILLS & ABILITIES A highly resourceful, innovative, flexible and enthusiastic individual who possesses a considerable amount of knowledge regarding administrative and office procedures and digital marketing. A quick learner who can absorb new ideas and is experienced in coordinating, planning and organizing a wide range of administrative activities. CONTACT INFORMATION --Prk. 6 Bougainvilla, Brgy. Acmac Iligan City 9200 Philippines Bienvenue Maison PTY LTD. | Jun 2018 - present - Update calendar and organize schedules to contact clients - Responsible for calendar management - Email handling - Customer support - Manage Airbnb account and administer incoming booking, including scheduling, responding to questions and cleaner scheduling using Newbook System - Booking guests at Bookly (right address, right arrival time, keeping an eye for client’s update.) - Booking concierge for client’s arrival - WordPress management - Creating pages, copy and pasting links, updating plugins, changing user settings, etc. - Conduct web research Property Management Assistant Citysleepz| January 2019 - present - Onboard new properties. - Create and optimize listings on Airbnb, HomeAway and others. - Develop cleaning checklist and ensure booking of cleaners/turnover. - Supply properties and ensure minimum levels of amenities. - Answer prospective guest inquiries. - Arrange for guest check-ins (greet) - Coordinate repairs with service providers - Responsible for posting a review for each guest and receive a 5 Star review at least 80% off the time. - Responsible for filing a claim for any guest damages with Airbnb within 24 hours of departure. - Audit our listings across all the channels to ensure they are appropriately showcased, making sure photos, descriptions and amenities are correct. - Assisting in business operations. - Email Follow-up - General Duties EMPLOYMENT HISTORY Wordpress Administrator MFJ | Feb 2016- May 2018 - Update WordPress content - Creating pages, copy and pasting links, updating plugins, changing usersettings, etc. - Email marketing - Data entry Personal Assistant MS Trucking| Jan. 2013 - Nov. 2018 - Ad/Job posting - Data entry - Administrative tasks Virtual Assistant Rebecca T. Dickson | March 2018- Oct. 2018 - Calendar Management - WordPress Management - Appointment Setting - Email Handling - Social Media Management - Social Media Marketing - Customer Support - Administrative Support Virtual Assistant/ e-Commerce Management Lisa Deveraux | Sep 2017- Dec. 2017 - Data entry and Admin Support in Shopify and Redbubble - T-shirt designing in Redbubble - Track and publish articles/news/videos on twins to social media - WordPress content Management - Syndicate previous blog posts on social media - Manage Facebook and Pinterest daily - Search and email/ invite parents of Multiples (twins) to register on directory - Invite and email twin bloggers to be a guest blogger - Internet research on top videos on YouTube for parenting of Multiples Virtual Assistant / Social Media Manager Marie Janine Saris| Nov 2016- April 2017 - Social Media Management - Social Media Planning Tasks - Web Research - Weekly Social Media Analytics and Metrics Reports - Project Management/ Follow up on projects - Social Media Networking - Content Management - Engagement Strategies on Social Media - All around VA tasks according to tasks in Teamwork EMPLOYMENT HISTORY Creative Notion| March 2015 - Aug. 2015 Creative Notion| March 2015 - Aug. 2015 -- Perform online research (products, topics, suppliers, keywords, competitors, talents - Create, update curate and syndicate content (images, videos, articles) on multiple social platform - Assists in digital marketing campaigns, giveaways and other traffic generation - Assists in miscellaneous administrative assignments - Support team members as needed - Data entry Mobile App Assistant Sweet Nectar Wholefood Desserts | May 2015Aug. 2015 -- Data entry - Social Media Posting - Mobile App testing - Proofreading Recipes Business Support Assistant Orchidwire IT Recruitment| Oct. 2014 - Feb. 2015 - Reviewing lead spreadsheets and removing leads that don’t match the niche - Sending out pre-written emails to leads offering services - Producing candidate profiles (CV’s and Resumes that brander with company’s logo - Uploading Candidate CV’s into the database - Sending out candidate’s registration forms where required and entering responses into the database - Ad-hoc admin work SKILLS AND ABILITIES - Excellent communication skills Detailed-oriented - Results -oriented - Computer/ tech-savvy - Fast learner - Reliable - Problem solver - High moral standards (honesty, strong work ethic, confidentiality) - Efficient, organize and can work with minimal supervision SOFTWARE AND ONLINE SERVICES - Zoho CRM Plus - Zoho Desk - Ontraport - Aweber - Hubspot - Mailchimp - Basecamp - Freshdesk - Trello - Slack - Toggl - Teamwork - Podio - Team Viewer - Hostaway - Newbook Online - Airbnb - Bookingcom - Tokeet/ Automata - Bookly - Docusign - Wordpress - Canva - Amazon AWS - Skype - Dropbox - Go To Meeting - Zoom - Whatsapp - Google Apps ( calendar, docs, sheets) - Redbubble - Shopify - Hootsuite - Buffer - Onlypult - Jing - Snaggit - Loom - SEO Quake - Sem Rush - Screaming Frog - Google Analytics - Echosign