RUSHIEL ANNE FRANCELLE T. DIAZ--
PROFILE:
I am a young professional who is
currently seeking opportunities that
will help me grow and share my skills
in the industry. I am highly
motivated. I am also very much
willing to undergo trainings.
SKILLS
Comprehensive knowledge of
handling complex customer
situations bit of body text
Possess outstanding customer
service, communication, and
organizational skills
Proficient in Microsoft and
Google
Skilled in handling multiple tasks
and work under pressure
Attention to date
EDUCATION
DEPARTMENT OF
INFORMATION AND
COMMUNICATION
TECHNOLOGY
SHORT COURSE IN VIRTUAL
ASSISTANT
2021-ONGOING
LYCUEM OF THE PHILIPPINE
UNIVERSITY - BATANGAS
BS in INTERNATIONAL TRAVEL
AND TOURISM MANAGEMENT
2011 - 2015
UNIVERSITY OF BATANGAS
2007 - 2011
Work Experience
CONRAD MANILA
Waitress-C Lounge Bar
Jul 2018 - AUG 2021
- Greet customers warmly and direct them to their tables
- Take food and beverage orders and enter them into our
system in a timely fashion
- Memorize our food and beverage menus and make
recommendations to dining room customers
- Provide attentive service to customers by refilling drinks as
needed and checking in during meals
- Promptly address customer service issues and refer
customers to management when necessary
RECEPTIONIST – BRASSERIE ON 3
JUN 2016 – JUL 2018
- Welcoming the guest, ask if they have reservation, lead them
to their table
- Taking reservation through phone and answering inquries,
sending promotional email
- Arranging tables
TAAL VISTA HOTEL
RECEPTIONIST - VERANDA
DEC 2015–APR 2016
- Welcoming the guest, ask if they have reservation, lead them
to their table
- Taking reservation through phone and answering inquries,
sending promotional email
- Arranging tables
- Print Buffet Tags and Wi-Fi password
- Requesting supplies
