Ruselyn Gamayot

RUSELYN T. GAMAYOT P5B8L27 Olivarez Homes South Brgy. Sto Tomas, Binan City Laguna, Philippines 4204 Mobile No.:- Email Address:-I. PERSONAL DATA Gender Age Civil Status Date of Birth Place of Birth Nationality Contact person Relationship Contact No. II.      III. : : : : : : : : : Female 24 years old Single January 7, 1996 Sta. Cruz, Manila Filipino Ruvhel T. Gamayot Sister- HIGHLIGHTS OF QUALIFICATION Computer literate Over (3) years of working experience in sales and customer service industry Service-oriented Energetic work attitude Sharp problem solver EDUCATIONAL BACKGROUND Tertiary Level: University of Cebu Lapu-lapu City, Cebu Bachelor of Secondary Education major in Filipino S.Y 2012 Secondary Level: Marigondon National High School Marigondon, Lapu-lapu City, Cebu S.Y- Primary Level: Dela Paz West Elementary School Dela Paz, Binan City, Laguna S.Y- IV. PROFESSIONAL EXPERIENCE January 2020 Bohol Milktea Hub Store Manager/ co-owner August 2019 – January 2020 Concentrix B2B Sales Consultant April 2018 – January 2020 Sun Life of Canada Phil Insurance Advisor Meeting with clients. Offering specialized financial guidance and advice. Completing financial needs analyses. Creating and explaining customized plans. March 2015- June 2017 Convergys Ph Sales Consultant II Consistently delivered exemplary levels of customer service responding effectively to customer enquiries. Achieved one of the top 7 agent for year-to-date performance out of more or less 300 agents within the site. Year 2016 WE 070116 Top Agent on Sub GACR WE 082216 Top Agent on Sub GACR WE 090516 Top Agent on Sub GACR WE 111416 Top Agent on Sub GACR WE 110716 Top Agent on Sub GACR Top Agent in GACR May 2015 March 2014- November 2014 Teleperformance Ph Customer service representative Maintained detailed and up-to-date knowledge of products and services facilitating efficient communications to customers, through careful interpretation and analysis of customer needs. Consistently passing targets in all areas including file completions. QA Performer of the month September 2014