RESUME                                                   
 
  
OBJECTIVE   
 
 • Utilizing my knowledge, ideas and experience for performing and producing results in  order to achieve prime goals of the organization.  To explore opportunities and contribute in overall growth of the organization. 
 
 
QUALIFICATIONS  
 
 GRADUATE FROM DELHI UNIVERSITY 
 DIPLOMA IN SECRETARIAL PRACTICE FROM WOMEN’S             POLYTECHNIC
DIPLOMA IN EXPORT MANAGEMENT FROM NATIONAL INSTITUTE OF EXPORT MANAGEMENT
CERTIFICATE COURSE  IN FUNDAMENTALS OF HUMAN RESOURCE       MANAGEMENT 
CERTIFICATE COURSE IN SELLING AND MANAGING AIR RESERVATIONS & TRAVEL WITH GLOBAL DISTRIBUTION SYSTEM GALILEO IATA.
  
WORK  EXPERIENCE  
 
 
Currently working with Group Indigo a growing buying house as a Head.Back Office Operations from Feb 2009 till now. 
 
Job profile: To manage the overall administration of the company which includes,
1. Record Maintenance : Leave records as well as attendance of the employees.
2. Facilities: House keeping, and general upkeep of the office.
3. Travel Solution: Provide complete travel solution for the day to day travelling  domestic as well as international including rail, air and  car rentals besides arranging for the accommodation and managing the itineraries.
4. Visa handling:  Apart from the ticketing also arrange for the required visa , till now independently arranged for visas for USA, UK, Turkey, Schengen, China, Vietnam, Thailand, alongwith  arrangement of Forex and invitation letters to our foreign clientele for their respective visa requirements.  
5. Workshop: Besides this,  time to time arrangement for the workshops/training for the employees as and when it is required. 
6. Annual Dinner/lunch/fun trips for the employees is also a very important part of this role. 
Have hands on experience in handling petty cash/salary slips alongwith coordinating with the consultants on recruitments. 
7. Office Essentials: Managing purchase of office stationery/Pantry essentials/ toiletries and any other office equipments.   
 
Apart from that also acting as an Executive Assistant to the CEO of the company whereby managing Calendar, Travel & Events/Meetings.
 
 • Worked with Li & Fung(India)Pvt. Ltd. As Sr.Merchandiser which is a multinational Hongkong based buying house dealing with top most retailers in the world. ( 1993 – 2004) 
 • Worked with Impulse Overseas Pvt. Ltd. Another renowned buying  house in the capacity of Sr.product merchandiser whereby marketed  leather & fabric accessories along with costume jewellery-) 
 
During the total tenure I have worked  as an administration support to the marketing/merchandising division and also worked as a product merchandiser handling different clientele  whereby I marketed various product categories.  
Skills-
Have hands on experience in various functions of HRM  including responsibilities and objectives, the employment cycle, job analysis, recruitment and selection, and performance appraisal as well as employee relations, and managing change within the workplace.  Apart from this I possess following skills….
•Strong administrative experience, working for senior executives in a busy and complex environment; good experience as a scheduler or manager of executive time.
•Excellent attention to detail.
•Strong interpersonal skills: engages with others to get the best out of them; works well as part of a team.
•Professional, sound independent judgment, strong organizational and project management skills and the ability to be flexible as priorities and needs change.
•Highest ethical standards, confidentiality and personal integrity.
•Outstanding communications skills, both oral and written.
•Ability to work unsupervised, a motivated self-starter, with strong problem solving and multi-tasking skills.
•Ability to work well under pressure.
•Approaches situations strategically, methodically and with a high degree of rigour.
•Proficient in all areas of Microsoft. Possess strong PowerPoint, Excel and typing skills; ability to learn new packages, when required.
•Numerate, with a good understanding of basic budget processes.
 
All my job profiles required good communication skills as was dealing with all kinds of international clients from various parts of the world along with  excellent planning, organizational skills, attention to detail, strong computer skills with can do and proactive attitude.. taking ownership of the role.  
Also, since merchandising is a highly responsible job wherein you have to be on your toes 24 hours due to time difference worldwide,  it helped me carrying the same attitude in my administrative/Secretarial roles also.
CURRENT SALARY:-/- LACS P.A.PLUS ANNUAL BENEFITS                                                                    
 
 
Rupa Chatterjee 
e.mail-Phone:- 
ADD: 1043 1ST FLOOR AKSHARDHAM APARTMENTS
          SECTOR 19, POCKET 3
          DWARKA