Ruonano Omuegbe

RUONANO FULFILMENT OMUEGBE Ogba, Lagos State, Nigeria. --, - in https://linkedin.com/in/ruonanoomuegbe Objective A friendly, highly motivated and smart young lady with ability to perform in any environment with little or no supervision either individually or as a team. I can build productive long term relationship, take on challenging roles and implement initiatives and strategies that improve the growth of my workplace. My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation. Experience Fortune House Network Limited(FHNL), Lagos State, Nigeria. July, 2024 - Present. Customer Service Representative. Customer Support; respond to user's inquiry through multiple channels promptly, provide solution to account and other issues. Gather and report user's feedback and suggestions to improve company's services and elevate customer experience. Identify user's challeoand escalating complex issues to the appropriate team. Participate in team meeting to gather and maintain knowledge and insights. Follow up with user's for satisfaction and resolution of issues. Soteria Eye Clinic, Warri, Delta State. Gallery Officer(Sales officer) June 2023 - June 2024 Handled frames in the gallery department. Make sales of lens,frames and other accessories to patients. Advised patients on alternative lenses if they cannot afford the one prescribed by the doctor. Send daily reports of department's affairs to branch manager and central office. Thelver Supermarkets, Isihor, Benin City, Edo State. Sales Representative. Sept 2021 - Dec 2021 Provided high quality customer services. Educated new and existing customers on features and benefits of products for sale while increasing customer satisfaction level. Handled wine shelves effectively Worked as a chashier on shift days. Pro. K. Enterprises, Warri, Delta State. Secretary July 2020 - Jan 2021 Managed database entry and client's files, maintained office supplies, processed orders and documented financial transactions promptly. Maintained a welcoming and professional attitude to all visitors while directing them to the appropriate department or individuals. Responded correctly and efficiently to enquires promptly. Crown Schools, Blacky street, Ebrumede, Effurun, Delta State. Sales Representative Sept 2013 - Sept 2015 Communicated with parents and guardians to explain the advantages of certain new development as regards books and school supplies for their children and wards. Achieved sales target within agreed time. Advised parents on the essential needs of their wards while assisting them in making most necessary purchases as at when due. Education University of Benin, Edo State. Geography and Regional Planning/Bachelor of Science. 2021 — Second class upper Skills Effective Communication Skills Problem Solving Skills Customer Service Skills Ability of Multitask Effective Listening Project Management Skills Interpersonal Relationship Skills Highly Trained Health, Safety and Environmental Manager Point of Sales Knowledge Professional Certification Health, Safety and Environmental Management Professional (HSEMP) January 2023 Awarded by the International Institute of Project and Safety Management(IIPSM, Nigeria). Data Analyst. April 2024 Awarded by Her Tech Trail.