My name is Runyi Alex, I am a detailed customer oriented professional with strong technical, administrative and sales skills. I have a Bachelor's Honors in economics with a 5 years working experience in the BPO industry. I am equipped with exceptional abilities to facilitate all aspects of internal/external communication. I have a proven talent for aligning businesses objectives with comprehensive administrative knowledge to achieve maximum operational impact. Over the years, I have developed my communication skills both written and verbally, as well as in active listening which has helped me excel and kept me at the top of my game. from I have been able to use numerous CRMS like: Slack, hub staff, dialer 2.0 and Amazon workspace, Chase dialer, Agent.convoso, Bria, just to mention a few.