Rumbidzai Mwandimutsira

Rumbidzai Mwandimutsira

$8/hr
Virtual Assistant (Certified META Digital Marketing Associate)
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Harare, Harare, Zimbabwe
Experience:
2 years
About

I am a Meta Certified Digital Marketing Associate with 1 year plus experience in Dental Insurance Verification. As a Dental Insurance Verification Specialist, I was able to assist dental offices in making sure the patient's details on file are correct and additional information is entered into the system accurately. This accurate verification of personal details and dental insurance information in the patient management system i.e. Denticon and Open Dental. The job also required obtaining information from insurance companies via call, from insurance websites and via fax through Ring Central. Information obtained would go through a data entry process through filling a PDF insurance form. The verification had to be done prior to patient's appointment.

I also have 2 plus years experience in podcasting management. In the podcasting space, I was able to gain experience in researching of topics to be discussed on each episode. The research also extended to scripting questions to be asked and answered based on the topics chosen for the episode. I also managed the recording schedule. In addition, I wrote show notes for each episode publication.

Last Job Experience

Job Title: Dental Insurance Verification Specialist (Remote - Full Time)

Organization: Underbite Dental Management

Duration: 03/2023 – 06/2023

  • Worked remotely to verify patients’ eligibility and dental benefit information as part of the Revenue Cycle Management Team
  • Fixed 70% of patient file errors in patient management system i.e Open Dental which improved front desk service in office.
  • Increased office revenue by 5% each month due to acquiring accurate information from dental insurance websites.
  • Assisted in communication improvement between dental office and Revenue Cycle Management team by giving office guidelines on information that needs to be available in order for patient verification to be done 72 hours before patient appointment.
  • Used Asana to manage insurance verification tasks which led to an improvement in delegation of tasks between team members.
Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.