Rulan A E Ngantung

Curriculum Vitae Ruland A.E. Ngantung Cell:- Jl. Surya Utama VI No. 56 Kebon Jeruk, Jakarta Barat Email:- E DUCATION 1992 - – 1991 : Bachelor of Food Technology, Agriculture Department, Hasanuddin University, Makassar. Graduated with GPA 2.88 (Scale 4) : SMA Negeri 2 Makassar. W ORKING E XPERIENCE 1. PT_MNC Skyvision Tbk (Des 2013 – Apr 2016) Member Club Coordinator (Supervisor):      Report to Branch Manager and Member Club National Manager Recruit and train new member/sales freelance Maintain and motivate existing member/sales freelance Direct member/sales freelance on how to find customers, product description, collect data and application subscription Collect leads submitted by members, sales closing process until the device authorization 2. Appen Butler Hill Inc. Seattle, WA (Apr 2013 - Aug 2013) Independent Contractor (5 Months Project):     Working online for Appen Butler Hill as an annotator/judge. I review and evaluate online search result according to spesific guidelines. I review and rate website/content associated with spesific queries in a web application to support the measurement of search data relevance. Report to Project Manager 3. Electronic City_Indonesia_Karawaci_Branch-Tangerang (May 2011 - Nov 2011) Area Sales Operation Supervisor:        Prepare daily, weekly and monthly report for Assisten Store Manager or Store Manager. Supervise daily sales operation in store. Plan and implement monthly sales target per product brand and per sales person. Monitor daily sales progress, inventory availability, displays of product, and sales officers performance, to ensure monthly sales target achieved. Create and oversee weekly procurement request, and weekly buffer stock in storage and display area. Supervise about 60 sales person (SPM/SPG) in doing their duties, sales performance, attitude and behavior, attendance and discipline. Create and oversee the implementation of time schedule of all sales person. 4. P.T. Trikomsel Mutimedia(Okeshop)- Jabodetabek (Feb 2005 – Nov 2008) : Area Sales Operation Supervisor:   Report to Regional Sales Operation Manager Jabodetabek region Manage daily operation about 20 stores (independent stores and business partner outlets in Gramedia, Carrefour, Hypermart, Giant and Hero Supermarket). Monitor daily area sales performance, inventory availability in stores and outlets, and sales officers performance to ensure monthly sales target achieved. Supervise about 50 Sales Officers (SPG/SPB) in doing their duties, sales performance, attitude and behavior, attendance and discipline. Handle customer complain with solution and solve problems in stores or outlets. Maintain good relationship with managers in business partner stores. Conduct all procedures for closing outlet/store or opening new outlet/store.      5. P.T. Griya Tritunggal Abadi (RumahKita) (Sep 2001 – Feb 2005) : Store Head RK EC Kelapa Gading, Jakarta (Apr 2004 - Feb 2005) Store Head RK Mal Bali Galeria, Kuta-Bali (May 2002 - Apr 2004) Store Head RK Bintaro, Jakarta (Sep 2001 - May 2002)        Report to Retail Operation Manager Handle customer complain with solution and solve problem in store. Manage daily store operations. Manage and monitor daily sales performance in all departments, Sales Advisors performance, maintain inventory availability in all departments in order to achieve monthly sales target. Supervise about 40 staffs (Sales Advisors, Cashiers, Customer Service, Securities and Office Boy). Conduct stock checking every 2 months and report to Accounting Manager and Retail Operation Manager. Maintain good relationship with suppliers. 6. P.T. Hero Supermarket Tbk, Jakarta (Oct 1999 – Oct 2000) : Acting Customer Service Dept. Head, Hero Karawang, West Java (Aug 2000 - Oct 2000)     Manage all customer service staffs and cashiers. Handle customers complain Provide information about regular and in store promotion to customers. Report to Store Manager and Training Manager. Manager In Training (MIT) Program (Oct 1999 – Oct 2000) Trained to run all departments in store such as:  Fresh and Frozen Food Dept,  Groceries Food and Non Food Dept,  Bakery and Fast Food Dept,  Receiving and Storage Dept,  Administration and Finance Dept,  Customer Service Dept. J OB T RAINING 1. PT Berdikari Sari Utama Flour Mills, Makassar ( Jan 1998 – Mar 1998) : Quality Control Staff:    Trained to conduct all quality control procedures from wheat samples test, flour quantity and quality test, and by product test. Parameters used for quality test are: water content, protein content, ash content, falling number, maltose content, granulation, farinograph curve, and ekstensograph curve. Report to Laboratory Section Head. 2. PT Pabrik Gula Takalar, South Sulawesi ( Jul 1997 – Aug 1997) : Production Staff:   Learned about sugar production from plantation, processing of product & by product, and product packaging. Report to Production Supervisor. 3. PT Marco Piposs Cold Storage, Makassar ( Jan 1997 – Mar 1997) : Production Staff:   Learned about fish and shrimp processing in cold storage, from receiving product, sorting, processing, grading, freezing and packaging of product. Report to Production Supervisor. NON FORMAL SCHOOL, TRAINING AND SEMINAR Jun 30, 2005 : Professional Communication Skill, Organized by Citibank, N.A, Jakarta. Oct 19-21, 1999 : Born To Win Seminar, Hotel Selabintana Sukabumi, Lembaga Motivasi & Pendidikan Indonesia, Program Pengembangan Eksekutif. Apr 14-25, 1999 : Excellent Class Microsoft Windows and Office 95, Lembaga Pendidikan Komputer Indonesia Amerika (LPKIA) Jul 1989 – May 1994 : Learned classic and popular guitar lesson from grade X to grade VI, Yamaha Music Foundation, Makassar.