Ruknuddin Idreesi

From 2010 I am working as a customer service agent, Virtual Assistant and providing admin support. I have worked with the highly known company TA (Total Assist), SnipeSoft, Shopify and also managed many email accounts. 

I am highly motivated and dedicated having years of experience handling people and providing everyone with the best service available. I am always eager to learn new trades and never afraid to take on more than my share of responsibilities. Would do anything to get the job done successfully and satisfy my clients.

I have involvement in parts including:

• Handling Customer Queries

• Handling Couriers & Claims

• Sorting out customer issues

• Receiving returns and sending replacements or issuing refunds to customers with client's approval

• Handling customer feedback

• Data Entry

• Product Management

• Sales

• Marketing

• Chat

• FB Page

I also feel comfortable in following tasks:

• SEO

• SMM

• Adobe PhotoShop

• Adobe Illustrator

• eBay

• Amazon

• WordPress

• Joomla

• OpenCart

My special quality in handling the unhappy customers and make them a happy one. 

On the off chance that my abilities sound like they may be a fit for a position in your association, then don't blink to ping me.

Please feel free to invite for more details.