Rukayat Babamole
Customer Service Representative
Excellent Customer Service Representative with over 6+ years of experience
bringing top-notch skills in oral and written communication, active listening,
and analytical problem-solving skills.
Education
BSc. Plant Biology / University of Ilorin Ilorin, Kwara State, Nigeria.
babamolerukayat@gma
il.com
12, Abata Jagun,
Okelele, Ilorin, Kwara
State, Nigeria.
-
Languages
English
From 2015 to 2019
Customer Support Professional / AFB Digital Agency Ibadan, Oyo State,
Nigeria
2020
Interests
Reading
Nature
Work experience
Sales Representative / IQUAM Restaurant Lagos Island, Lagos State,
Nigeria.
From 2011 to 2015
Created strategies to develop and expand sales of services to existing
customer which resulted in significant increase in annual revenue.
Reached out to customers after completed sales to evaluate satisfaction
and determine immediate service requirements.
Enhancedmarketing and sales strategies to increase profitability and
develop organizational pipeline.
@Babamole
Oluwadamilola
Rukayah
@Babamole Rukayat
Damilola
Sole Director / RBD Crafts Ilorin, Kwara State, Nigeria.
From 2019 to 2021
Carried out day-to-day duties accurately and efficiently.
Drove operational improvements which resulted in savings and improved
profit margins.
Actively listened to customers' requests, confirming full understanding
before addressing concerns.
Increased customer satisfaction by resolving issues.
Developed and maintained courteous and effective working relationships.
Worked with customers to understand needs and provide excellent
service.
Skills
PowerPoint
MS Word
Communication
Editing
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