Rudra Chakraborty

More than 11 years of experience in WIPRO BPS and expert in Salesforce & MS Office. I’ve joined Wipro BPS, Kolkata in 10th April, 2006 where I worked as a TECHNICAL LEAD for both HP Desktops and Notebooks since December 2014 where I had to manage a team of around 20 SMEs(L2s) and simultaneously fulfilled the role of a SALESFORCE ADMIN working with User Management, Security Model, Workflows, Approval Process, Process Builders, Reports & Dashboards and Apex Code. I had to prepare multiple presentations in MS Powerpoint and presented the same in different Client calls on a weekly basis. Also I had to process huge amount of data and prepare different reports(MS Excel related) and share it with our Client, Managers and all the floor teams on a daily basis. Worked as FACULTY & SOFTWARE DEVELOPER in SquareM Tech Solutions for four years (From Feb 2002 to Apr 2006). Worked as a WEB DESIGNER & SOFTWARE DEVELOPER in Servolink India for a period of three years (From Sep 1998 to Dec 2001).