Personal Data:
Date of Birth : July 30, 1983
Civil Status : Single
Nationality : Filipino
Height : 5’8”
Weight : 180 lbs.
Language : Filipino and English
Objective
To join a company that offers excellent training and providing opportunities for personal growth and professional advancement.
Employment Record:
Company: Amtel Ventures Ltd. ( April 7, 2015 – Present )
Position:Customer Support –Email and Chat ( Home Based )
Company:Bioesthetics Aesthetic Systems, Inc. ( February 10 2010 –March 20,2015)
Position:Senior Account Executive
Company: Sitel Philippines (May 11,2007- January 18, 2010 )
Position:One Call Resolve – TSR ( February 2008 – January 18, 2010 )
SCSP Apprentice (Aug.6,2007 – Sept. 24,2007)
Position:Technical Support Representative ( May 11,2007 – Aug. 4,2007)
Description:Billing and Technical support representative for Telecom NZ
Recognitions:
OctoberLeague of the Xtra-Ordinary Individuals Award
September Stack Ranking Superstar
Certificate of Appreciation for Best Customer Service
AugustLeague of the Xtra-Ordinary Individuals Award
Company:TELETECH ( March 3, 2006 – March 2007 )
Position:Technical Support / POC
Description:Providing technical support to the U.S. clients for their Verizon DSL service
Recognitions:
Top POC for the month of August – Top Team under my supervision
TOP AGENT of VOL17 for the month of June.
Top ACE AGENT of VOL17 for the month of May.
Company:Epixtar (July 25, 2005 – Dec.,2005)
Position:Sales Executive
Description: Offering free subscription of a magazine in various businesses in the
U.S. Handled four different accounts for the same campaign.
Company:Pacific Hub Corp. (Aug., 2004-March,2005)
Position:Sales Associate
Description:Attending to customer’s complaints and inquiries for MSMB2B a business to business campaign offering diff. business advantages such as website, online directory listing, high speed internet access, business systems that will help them handle more customers such as IVR and CRM and information on how to generate more customers online.
Position:Team Leader In Charge
Description:The goal of the campaign is to verify information for the Marlboro Adventure Team’s possible contestants.
Position:TPV – Third Party Verifier
Description:Main Goal is to verify validated sales of the company as well as the sales of other call centers who handles the same account before it is being passed to the client in the US.
Education
Vocational Nursing Aide
Fukumoto International Training Institute
2004
Associate in Business Administration
University of the East Manila
March 2003
SkillsI am fluent in English and Filipino. I enjoy facilitating small group encounters. I am a creative person. Computer literate. People oriented and have good leadership skills.
