RUDJAME G. ALVIZO
general virtual assistant
I am a very practical person with an amiable disposition and
strong cultural values. I strongly believe in accuracy and
precision in whatever I do. I have good communication skills
that would provide transparency and productivity in the
organization.
EXPERIENCE
Dispatcher & TRANSPORT | RIDEBUGGY
PLANNER
Oct 2022 - Oct 2024
CONTACT ME--
www.linkedin.com/in/rudjamealvizo/
EDUCATION
BUKIDNON STATE UNIVERSITY - 2019 GRADUATE
BACHELOR
OF
SCIENCE
IN
BUSINESS ADMINISTRATION MAJOR
IN FINANCIAL MANAGEMENT
XAVIER UNIVERSITY - 2014 UNDERGRADUATE
BACHELOR OF SCIENCE IN
INFORMATION TECHNOLOGY MAJOR
IN BANKING AND PROGRAMMING
SKILLS
Transport Planner
Scheduling Assistant
Dispatcher
Quality Control Manager VA
Data Entry Specialist
Customer Service
Lead Generation
Cold Caller
OBS Studio Expert
Virtual & Podcast Live Event
Producer / Streaming Expert
TOOLS & TRAINING
Creating Google Business
Email follow up for RE transactions
Calendar, Meeting, Email, Travel,
DocuSign, Social Media
Management
Google Workspace, Asana, Slack,
MailChimp, Trello, VICI Dial and
Canva
Basic Xero, Wix & WordPress,
Web Design
Geotab, Glympse App and Google
Maps
Social Media Manager
Crafted and executed dynamic social media content calendars,
strategically emphasizing the range of services and exclusive
packages.
Swiftly responded to comments and messages, fostering an
engaging online community.
Reviewing Production Records
Imposed rigorous standards on the accuracy and compliance of
production records, meticulously ensuring error-free data.
Customer Service Managed and resolved refund and service
downgrade requests with a focus on prompt, professional customer
interaction.
Training and Scheduling VA's
Functioned as a key trainer for virtual assistants, imparting
comprehensive knowledge in the intricate planning and scheduling of
routes.
Route Planning and Scheduling
Engineered daily routes for a fleet of luxury school buses,
demonstrating agility in responding to both emergency and nonemergency calls from parents and drivers.
Vigilantly monitored driver logs, proactively addressing any
operational challenges during dispatch.
Communication and Updates
Maintained a vigilant watch on traffic reports, disseminating
timely updates to parents to ensure the punctual transportation of
students.
Record Keeping
Established and maintained an exhaustive system of records and
documentation, upholding a culture of accountability and strict
adherence to company standards.
Driver Recruitment
Played a pivotal role in the hiring process, utilizing platforms like
Indeed and conducting meticulous background checks on potential
drivers.
License and Background Checks
Executed thorough license checks through the FLHSMV portal and
background checks using Instantcheckmate, ensuring the
qualifications and suitability of potential drivers aligned with
company standards.
Monitored Drivers
Instituted a robust system to monitor all drivers, scrutinizing their
adherence to schedules and safety protocols throughout the day.
Parent Communication
Maintained open lines of communication with parents, ensuring
timely notifications of any potential delays, promptly addressing calls
and inquiries.
Individual Monitoring
Undertook a nuanced approach to monitoring both drivers and riders
individually, contributing to the creation of a smooth and efficient
transportation process.
Driver Applicant Check
Conducted comprehensive reviews of driver applicants on platforms
like Indeed, evaluating their qualifications and suitability for open
positions.
RUDJAME G. ALVIZO
general virtual assistant
EXPERIENCE
Dispatcher & TRANSPORT | RIDEBUGGY
PLANNER
Oct 2022 - Oct 2024
Communication and Coordination: Managed communication with
insurance companies, roofing contractors, and the City of Miami to
ensure all permits, inspections, and warranties were scheduled and
processed promptly, adhering to departmental timelines and
requirements.
Record Maintenance: Maintained accurate records of permits,
inspections, and warranty-related activities to ensure compliance
with local regulations and industry standards.
Administrative Support: Provided administrative support to the
Resource and Admin Operations Department by handling various ad
hoc tasks and projects as needed.
Project Coordination: Facilitated clear and efficient
communication between internal teams, clients, and external
partners to enhance project coordination and client satisfaction.
Upwork Virtual Assistant | Part time - Data Entry Specialist &
Customer Management Expert December 2023 - February 2024
Identified and categorized qualified leads based on specific
criteria. Compiled comprehensive profiles for each lead,
including their email addresses, phone numbers, and other
relevant information.
Collaborated with IT and security teams to identify and block
malicious users, robots, and competitors.
Monitored website traffic patterns and flagged any anomalies.
Virtual Assistant Part TIME | Digital Distributor, Rapcult
(September 2021 - JUNE 2023)
To transfer the musicians' music, cover art, and data to these
streaming services, this involved ensuring the proper formatting
and delivery of the music to platforms like Spotify, Apple Music,
TikTok, Amazon, YouTube, and others
Needs impeccable attention to detail and excellent
organizational skills to successfully distribute the music to a
wide audience
Customer Service Representative|Linkserved Solutions BPO Inc.
(December 2020 - September 2021)
Reviewed clients health care plans and helped evaluate their
needs against eligible services and coverage.
Provided excellent customer service through strong
communication skills and attention to detail.
Cold Caller / Sales Agent, Allied People Support
(January 2019 - December 2019)
Lead Generation Team and Cold Caller. Convert prospects
into leads using proven scripts and charisma. Engage with
home sellers, handle objections, and pass the torch to our
acquisition team.
Inside Sales Agent Sold maintenance products in the US
