RUCHELLE
PESTIJO
Customer Servic e Representativ e
PROFILE
EDUCATION
I'm an experienced customer
service representative with a
verifiable track record of resolving
complex issues quickly
And winning customer loyalty.
Kolehiyo ng Lungsod ng Lipa
2012 - 2014
Associate in Computer Technology
WORK EXPERIENCE
Teletech Philippines [Customer Service Representative]
HIGHLIGHTED SKILLS
- Conflict Resolution
- Excellent Communication Skills
- Troubleshooting
- Service and Support
- Strong Work Ethic
- Great Attention to Detail
September-
- Helps the company win stellar customer service ratings
- Achieved a customer satisfaction rating of 98%
- Addressed customer service inquiries in a timely fashion
- Provided input in improving internal processes
- Use telephones to reach out to customers and verify account information.
CONTACT INFORMATION
Cell: -
Home:-
Email:-LinkedIn: linkedin.com/in/ruchelle-pestijo-a1a253ba
SKILLS
Time…
35%
Reliable
Emphaty
75%
25%
Comm…
Work…
100%
50%
