Ruby Rufil-Lopera

RUBY RUFIL LOPERA Blk 2 Lot 4 Katarungan Village 2, NBP Reservation Poblacion, Muntinlupa City Mobile No.:- Email:- SUMMARY Enthusiastic and reliable person with 19 years of administrative/office experience both local and abroad. SKILLS • • • • • Knowledge of Excel, Word, PowerPoint, Outlook and Web Research Typing of documents, reports, presentations (35-40wpm) Inter-personal skill and detailed oriented person Can work with minimal supervision Ability to take initiative, can handle multi-task job, hardworking and flexible PERSONAL INFORMATION Birth Date: Nationality: March 25, 1980 Filipino Birth Place: Leyte, Philippines Marital Status: Married WORK HISTORY Virtual Assistance, Data Entry Specialist.Web Researcher, Email Customer Support July,2017-present HOMEBASED FREELANCER Operation In-Charge (Logistics) Dec. 2007-March 2016 SHABEH AL REEH CARGO SERVICES LLC - Dubai, UAE • Take inquiries and process quotation requests from client • Prepare necessary custom documents for both import and export shipment • Coordinate carriers/shipping line for incoming/outgoing shipment • Update client regarding status of their shipment from collection up to delivery • Maintains petty cash flow in the office • Prepare cash invoice and cheque for payment • Follow-up and collect payment from client • Handle office and HR duties (renewing license, staff's visa processing, banks, embassy, airlines etc) • Compose and draft all outgoing correspondence and reports for managers • Monitor inventory and office supply purchases • Process accounts receivable and accounts payable • Prepare and distribute payroll for staff • Monitor daily office operations • Keep records and documentation organize accordingly Secretary September, 2007 – November, 2007 VISION TRANSLATION & BUSINESSMEN SERVICES - Dubai, UAE • Monitor daily office operations • Compose and drafte all outgoing correspondence and reports for managers • Keep records and documentation organize accordingly • Any task that may assign from time to time Data Entry Operator May, 2007 – August, 2007 LEGEND SPEED FIRMS MANAGEMENT SERVICE LLC – Dubai, UAE • Enter customer details accurately and with confidentiality (Airlines Passengers Feedback Form) Administrative Assistant June 02, 2005 –Feb. 15, 2007 TSB SERVICE CENTER, INC. – (Franchised Service Center of Concepcion Carrier Airconditioning Co.) - Parañaque City, • Responsible in receiving incoming calls • Responsible for data entry accuracy in the system • Monitor and update clients records such as service reports and contracts • Prepares weekly/monthly report (either Word, Excel, Powerpoint presentation) and forwarding it to the manager and/or head office • Conducts random audit on client/customer regarding the products/services Customer Service Representative (CSR) January 22, 2002 – May 31, 2005 JOB AND PERSONNEL ALLIANCE assigned at CONCEPCION-CARRIER AIRCONDITIONING CO. - Alabang, Muntinlupa City • Responsible in forwarding service call from the client to the assigned service center • Responsible for data entry accuracy in the system • Prepares weekly/monthly report (either Word, Excel, Powerpoint presentation) and forwarding it to the manager • Conducts random audit on client/customer regarding the products/services • Responsible in receiving incoming calls Promo Assistant February, 2000 – July, 2000 ACABAR MARKETING assigned at COCA COLA BOTTLERS CO. – Makati CIty • Assist Promo Manager in every promos post per Coca-Cola Branch (e.g. in school, in office and malls) Production Operator April, 1999 – September, 1999 STAFFBUILDERS ASIA INC. assigned at EG & G VACTEC PHILS. INC - Cabuyao, Laguna • Conduct electronic testing in electronics parts most usually used in assembling camera, remote control etc. Administrative Assistant AR APPLIANCE SERVICE CENTER - Muntinlupa City • Responsible in receiving incoming calls • Prepares daily report May, 1997 – June, 1997 Telephone Operator April, 1997 – May, 1997 CONCEPCION INDUSTRIES INC. - Makati City, Philippines • Responsible in receiving incoming calls EDUCATIONAL BACKGROUND College : Course : Philippine Christian University - Manila Philippines B.S. Computer Science (Undergraduate- Ruby R. Lopera, CV