Ruby Rose Caminero

Ruby Rose P. Caminero Brgy. Bagong Buhay, Pag-ibig Village, Owak, Ormoc City Cell. #: - E-mail:-/-Objective To obtain a position in a company or institution that offers me a consistently positive atmosphere to learn and grow. EDUCATIONAL ATTAINMENT SYSTEMS TECHNOLOGY INSTITUTE (STI) Bachelor of Science in Hotel and Restaurant Management April 2012 WORK EXPERIENCE Savoy Fitness Outbound Call Center Manager/Virtual Assistant January 5, 2020 - present  Contacts potential customers and arrange sales calls  Managing Facebook and answering customer’s queries  Book appointments on calendar  Doing administrative tasks such as, documentation of client’s information, billing, collecting, and other ad hoc activities Broker Match Home Based Job/ Appointment Setter February, 13, 2019 - June 7, 2019  Contacts potential customers and arrange sales calls Must Cure Obesity Home Based Job/Customer Support June 2018 - December 2018  Answering customer’s queries through Reamaze  Managing Facebook and answering customer’s comments Sykes Asia Inc. Customer Service Representative Panagdait Mabolo, Cebu City November 14, 2017 - May 26, 2018  Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.  Answer queries through live chat and email via Zendesk  Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.  Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.  Answer customer’s queries and concerns CHARACTER REFERENCES: To be supplied when needed. I hereby certify that all the information above is true and correct to the best of my knowledge. Ruby Rose P. Caminero Applicant