Ruby Palomares

RUBY PALOMARES PROFILE A dedicated and results-oriented professional with over 10 years of experience in sales, office administration, customer service, and CONTACT telemarketing. Skilled in client relations, inventory management, collections, and teaching. Proven ability to adapt to diverse roles and industries, consistently meeting or exceeding targets. Committed to --Philippines. 9200 SKILLS providing excellent service and contributing to company growth. EXPERIENCE TELEMARKETER Byclouds Company December 2023 to November 2024 Sales & Telemarketing Conducted outbound calls to potential clients to promote Customer Service & Relations products and services. Collections & Account Management Provided information, answered queries, and resolved customer Loan Consultation Online Teaching (ESL) issues to ensure satisfaction. Met daily and monthly sales targets consistently. Inventory Management COLLECTION EXECUTIVE Administrative Support Triwave Company Microsoft Office Suite February 2023 to November 2023 Managed collections for outstanding client accounts, achieving EDUCATION timely payments. Communicated with customers to negotiate payment terms and follow up on overdue balances. Ensured accurate records and updated client payment status. COMPUTER SECRETARIAL Iligan Computer Institute- LOAN CONSULTANT GZH Financial Services March 2017 to December 2021 Provided clients with loan consultation, offering tailored solutions to meet financial needs. Built and maintained client relationships, ensuring smooth loan application processes. Achieved commissioned-based targets by consistently meeting client acquisition goals. EXPERIENCE RP SOFTWARE EXPERIENCE ONLINE TUTOR 51Talk Company May 2018 to April 2019 Delivered online lessons to students, focusing on improving English language skills. Customized lessons to match individual student learning needs and progress. Ensured a positive and engaging learning experience. BEAUTY CASHIER Watsons Philippines Microsoft Office Suite (Word, Excel, PowerPoint) CRM Software (Salesforce, HubSpot) April 2017 to March 2018 Managed cash register operations, processed customer transactions, and ensured accurate payments. Provided excellent customer service by assisting customers with Point of Sale (POS) Systems product selection and inquiries. Inventory Management Software Maintained store cleanliness and organized product displays. (TradeGecko, NetSuite) Collection & Billing Software (QuickBooks, Xero) Video Conferencing Platforms (Zoom, Skype, Google Meet) ADMIN ASSISTANT & FIELD COLLECTOR BMQ Company July 2016 to February 2017 Provided administrative support, including scheduling and document management. Microsoft Outlook / Google Conducted field collections and managed accounts receivable. Workspace Coordinated communication between departments to ensure Google Sheets / Excel efficient workflow. OpenPhone RingCentral Zoiper REFERENCES ROMELY EMBORONG Businesswoman - ROCHELLE TAN Executive Virtual Assistant -