RUBY DELA ROSA
VIRTUAL ASSISTANT | TRANSCRIBER
WORK EXPERIENCE
VIRTUAL ASSISTANT
Z PUBLISHING
JULY 2019 - PRESENT
CAREER OBJECTIVE
3 years in Virtual Assistance, and a Pro
English Transcriber with 9 years
experience. I take pride with the quality
Provide chat support for client's Shopify business
Proofread books for publishing
Prepared automated messages for email/sms broadcast
ENGLISH TRANSCRIBER
DIALPAD INC.
MAY 2018 - PRESENT
Provide English Transcriber Services
and accuracy of my work. I aim to find a
position where I can utilize my expertise
while I enjoy the benefits of working from
home.
EDUCATION
Information Technology - Associate
Laguna College of Business and Arts
2004 - 2006
CUSTOMER SERVICE REPRESENTATIVE
CONVERGYS
2016 - 2017
Provided sales / retail support
Assisted customers in placing online orders
Handled customer complaints and provided order status
QUALITY CONTROL AGENT (QCA)
SCOPEWORKS ASIA INC.
2010 - 2015
Transcribed voice messages to text.
Proofread and edited automated transcripts.
Escalation Agent - handled escalated transcripts by
QCA's
CONTACT
Email-
ADDITIONAL SKILLS
Skype
live:rubyrosa1214
Virtual Assistance
Attention to Detail
Linkedin
Data Entry
Self Motivated
linkedin.com/in/varubydelarosa
Research
Team Player
