Ruby Apoku

Ruby Apoku

$10/hr
Call Agent/Customer Service Representative
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Abuja, Abuja, Nigeria
Experience:
1 year
RUBY APOKU-www.linkedin.com/in/rubyapoku/ EDUCATION Bowen University Bachelor of Law (LLB) (First Class Honours) Modules include- Capital Markets, Company Law, Commercial Law, and Law of Contract. - WORK EXPERIENCE Asset & Resources Management, Investment, Lagos, Nigeria June 2022- August 2022 Finance Intern. ▪ Spearheaded a marketing optimization project, improving customer engagement by 25% across key demographics through targeted campaigns and data-driven strategies. ▪ Enhanced teamwork and project management abilities by leading cross-functional groups, successfully delivering 5 high-impact assignments within deadlines. ▪ Increased marketing ROI by 18% by conducting in-depth analysis of customer behavior and adjusting outreach strategies accordingly. ▪ Contributed to a resource allocation project, resulting in a 15% reduction in operational costs by streamlining workflows and optimizing resource distribution. AWARDS AND MOOTS Participant, Cross-Examination Commercial Arbitration Moot December 2022 CERTIFICATIONS Introduction to Banking; Corporate Finance Institute Introduction to Corporate Finance, Corporate Finance Institute September 2022 September 2022 CO-CURRICULAR/ LEADERSHIP EXPERIENCES Chairman, Bowen Moot and Mock Society July 2022- June 2023 ▪ Led a team of 6 participants in the Cross-Examination Commercial Arbitration Moot, ensuring strong preparation and strategic performance in the competition. ▪ Organised and coordinated various competitive events, including moot court competitions, mock trials, oratory contests, Toastmasters speeches, and inter-school debate competitions, both within the college and for external platforms. Secretary, LEAD Conference, Bowen University February 2022- May 2022 ▪ Co-led the finance team in raising over five million naira from sponsorships and event ticket sales. ▪ Successfully organized the 4th LEAD Conference with the theme “Pathway; creating tracks for clarity” which attracted 720 participants, 11 speakers, and a panel of 4. ▪ Drafted professional correspondence and emails to engage potential sponsors and speakers, facilitating successful partnerships and event participation. SKILLS Legal: Legal research, Legal analysis, Legal Writing, Communication, Brief & Judgment Writing. Technology: High proficiency in Microsoft Office – Word, Excel, Outlook, PowerPoint, and Teams. Other skills: Communication, Teamwork, Knowledge Management, Leadership
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