RUBY ANNA A.DELA CRUZ
Dedicated Servant’s Heart General Virtual Assistant
CONTACT DETAILS:
# 424 Camangyanan Sta. Maria
Bulacan Philippines 3022
Tel No.:-/-
E-mail:-OBJECTIVE:
To obtain a challenging position in Management or Accounting, providing an opportunity to apply
and enhance skills in freelancing. Seek challenging roles in on organization that helps me to make
a strong contributions to organizational goals through perseverance, hard work and continued
developed my personal skills.
PROFESSIONAL SUMMARY:
➢
8 years working experience with different private company as Management Trainee,
Store Supervisor, Office staff, Administrative Staff, Customer Service/Hotline Mgt.
Specialist, Sales Support/Sales admin, Document Controller/Senior
Administrative, Accounting Assistant, Timekeeping/Payroll Staff, Officer in
Charge, Billing Specialist
Excellent in Customer Service and written communication
skills. Excellent and knowledge in:
Social Media Management – Twitter, Facebook, Instagram, Linkedin, Youtube,
Twitter Project Management Tools
Human Resource Information System – data entry, timekeeping, payroll
Email Management – MS Outlook, Yahoo mail, Gmail Calendar
Scheduling – Google Calendar
Data Entry Applications – Google sheets, Google docs, MS word, MS excel,
Peachtree SAP System Application Products - Data entry, payment, inventory
Telephone Application – Google hangouts, Whats app, We chat, Skype
Filing Management – Google drive, Google Sheets
Sales and Marketing – E commerce, Internet Marketing, Amazon, Shopify,
SKILLS:
Oriented in Microsoft Office Applications
Microsoft Office Word o
Microsoft Office PowerPoint
Microsoft Excel
Data Processing
Graphic Design
Customer Support/Service
Administrative Support
Internet Research
Social Networking
Internet Marketing Web
Typing
Development
Data Entry
WORKING EXPERIENCES:
ILY INC. – August 2019- November 2019
Ivy Entertainment/Hubient - March 2019- November 2019
Job Position: General Virtual Asst. / Personal Asst., Administrative Support, Recruitment, SMM,
Graphic Design, Personal assistant services, Scheduling, Website Development, Email support and
management, Project Management, Appointment Setting
Ayala Land International (Part Time) - January 2018-December2018
Job Position: Real Estate General Virtual Assistant, Customer Service, Chat Support/Sales &
Marketing/Email Management and Support, Data Entry, Lead generation, Web research,
Rich Queens (Part Time), Fab on Go (Part time) -January 2019- March 2019
Job Position: General Virtual Assistant, Administrative support, Data Entry, Social Media
Admin management, Landing Pages, E commerce, Product listing
LICA MGT. INC. ( Real Estate / Construction)
Job Position: Senior Administrative Officer, Officer in Charge, Project Management,
Transaction Coordinator, Accounting Staff, Document Controller, Timekeeping, Payroll,
Billing Specialist, Financial Records, Invoicing, Bank Reconciliation, Human Resource
Assistant
December 02, 2015 – July 10, 2019
Achievements: Achieve the monthly quota, deliver reports on time, conduct general assembly for the newly
hire employees, Financial Statement monthly reports. Awarded as one of the Best Employee.
- Responsible attending customer concerns in building maintenance and project management
- Consolidation of Job Order request and monitoring, Transaction coordinator
- Email Marketing and Email handling, Customer service, Handling calls and customer concerns
- Organizational Task
- Assist Human Resource Department for the Timekeeping and Payroll Concerns
- Documentation Controller
- Producing Financial Reports and achieve monthly quota
- Analyzing Data
Responsible for Billing and other Financial Statement of the Facilities and Building Maintenance Dept.
- Assign and schedule of manpower services
- Project Management
AYALA LAND INTERNATIONAL INC. ( Real Estate / Construction)
Job Position: Hotline Management Specialist, Sales Admin/Sales Specialist, Real Estate
Agent Customer Support, Customer Service, Lead Generation, Phone Support, Email
Management and Support, Transaction Coordinator
Feb 17, 2015-Sept. 30, 2015
-
Handling calls international
-
Responsible for customer complaint and inquiries
Email marketing and email handling
Assist clients documentations and other concerns
Review clients profile and lead clients/listings clients
Customer Service
ALVEO LAND CORPORATION (Ayala Land Company)- ( Real Estate)
Job Position: Real Estate Transaction Coordinator, Sales Management Assistant/Sales
Admin /Sales Support/Administrative Support and Marketing, Email Management, Lead
Generation, Phone Calls
Dec.18, 2012- June 20, 2014
-
Collection of payments
- Responsible for the inventory of units and parking availability
- Reservation officer
- Booking officer
- Attending events for Project launch and selling
- Consolidate clients requirements for reservation of units
- Handling documentations
- Customer Service
- Screening of documents to reserve units
- Email handling concerns and attending customer complaints
- Document Controller
KID'Z REPUBLIC INC.
Job Description: Store Supervisor/Administrative Staff/Accounting Staff/Head Cashier/Officer in
Charge
Sept. 28, 2011- Dec.10, 2012
-
People Management
Store in charge
Cash flow and Sales monitoring
Handling Financial Statement of the Store
Supervise store and administrative task
Deposit daily sales to the accounting department
Consolidation of documents
Timekeeping/Payroll
Scheduling of manpower and task management
Customer Service
PARCO SELECTION SUPERMARKET
Job Description: Front End Management Trainee/ Head Cashier
April 14, 2011 – September 27, 2011
-
People Management
Store in charge
Cash flow and Sales monitoring
Handling Financial Statement of the Store
Supervise store and administrative task
Deposit daily sales to the accounting department
Consolidation of documents
Timekeeping/Payroll
Scheduling of manpower and task management
Customer Service
Education:
Bachelor of Science in Business Administration Major in
Management
Bulacan State University-
Bachelor of Science in Business Administration Major in Accountancy
Meycauyan College-
Qualifications:
- Goal Directed
- Result oriented with strong educational background
- Skilled communicator and good communicator
- Self – motivated with high energy
- Adaptable and initiative
- With basic knowledge in computer works
- Resourceful team leader and team player
- Have good working relationship with other co- employees
Excellent in communication skills and written skills
Character Reference:
Engr. Gerry Baguio
Sr. MEPHS Engineer Head
Lica Mgt. Inc-
Ms. Nerissa T. Choy
Plant Manager (Human Resource Department)
Philippine Batteries Inc. (Motolite)
Sta. Maria, Bulacan
Tel No-
Ms. Marivic Mendoza
Store Supervisor-
I hereby certify that the above information are true and correct to the best of my knowledge.
RUBY ANNA A. DELA CRUZ
