Ruby Anna Bonifacio

Ruby Anna Bonifacio Recruitment Supervisor I have 5 years of experience in recruitment industry both local and offshore recruitment. Recent success in challenging recruiting offshore was proven. Excellent in communication, detailed-oriented, interpersonal skills and stake holder management. Meet or exceed client expectation in every task given by the client. Additionally, I've worked as a technical support specialist for clients abroad and in customer service. In terms of customer service, I have a lot of experience. I also have expertise working as a quality analyst, therefore I have the ability to offer solutions and develop an organization-wide improvement strategy. My experience working with international clients has given me all the necessary abilities. Contact Phone - Email - Experience 2019 - Present Tata Consultancy Services Recruitment Supervisor I I initially worked as a Quality Supervisor for an IT account that managed tickets and help desk calls (password reset, account creation for new hires). I also participate in a team that works to enhance processes, and in this team, I have direct client contact and ensure Education that we exceed the client expectations. 2010 recruiters. In order to process complete recruiting, we are serving US Recruitment. In my Bachelor of Science in Nursing Central Luzon Doctors' Hospital Educational Institution I later transferred to the recruitment team, where I am now in charge of a team of current position, managing stakeholders is crucial to our ability to attract new customers or business so we can assist them in hiring the staff members their organization needs. Additionally, I had abilities in administrative work, managing people, and leading teams to generate results that surpassed clients' expectations. Registered Nurse (December 2010) Expertise 2017 -2019 Sitel Group Inc. Recruitment Specialist As a Recruitment Specialist, I'm responsible in performing interview and filtering candidates Stakeholder Management for the open positions, data management, filling position required, stakeholder management and perform end to end process of recruitment. I'm also responsible in sourcing and Microsoft- Excel l Powerpoint l Word attracting client using different platform (ei: Social Media l Local Recruiting Strategy). Designing and implementing overall strategy. Multiple Applicant Tracking System Data Integrity Data Management Team Management 2011 -2017 Convergys Quality Analyst I started my career as an incoming and outbound call center agent for medical, dental, and pharmacy insurance companies based in the United States. Along with managing and processing claims for patients and healthcare providers, I also provide benefits coverage for the patient's insurance and process preauthorization approvals. I am knowledgeable about medical coding, claims adjustment, ICD-9, and ICD-10 codes. Additionally, I have HIPAA training because I work with health insurance.