Ruby Ann Canete

In my previous role as a Financial and Technical Support Specialist, I successfully resolved complex customer issues, improved response time, and increased customer satisfaction rates. This experience honed my skills in such areas as customer support platforms, troubleshooting, CRM systems, live chat support, or technical documentation, ensuring efficient and accurate responses to customer concerns. I bring valuable problem-solving and analytical skills to the table. My experience includes working with diverse teams, where clear communication and a collaborative approach have been key to delivering accurate reports. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.