Rozziya Katya Tuazon

ROZZIYA KATYA TUAZON APPOINTMENT SETTER | REAL ESTATE VA | EXECUTIVE ASSISTANT WORK EXPERIENCE HOW TO REACH ME LinkedIn: https://www.linkedin.com/in/ro zziya-tuazon-43b572237/ Facebook: https://www.facebook.com/rozz iyakatya.tuazon/ Skype: live:.cid.e8408a7bed2b576a Phone:- Email:- SKILLS Communication Skill Problem Solving Attention to Detail Organization Skills Administrative Skills Time-management Internship Coordinator CareerDC, Australian based company offering internship around Australia for fresh graduates and individuals who wanted to gain more knowledge and skills. May 2022 to Present Reviews and approves internship applications, prepares students for the internship experience and supervises students, helps them refine internship goals Boosted 30% of enrolments to be place in an internship each month Provided efficient and accurate data for internship Part-time Real Estate VA Convert Wire, a Real Estate company based in USA that provides cash offer to home buyers and sellers Feb 2022 to Aug 2022 (6 months) Averaged 327 daily sales calls, above and beyond the 100 required daily calls. Maintained an average sold contract value of roughly 7% higher than average sales peers. Met or exceeded sales targets for 6 consecutive quarters, Q1 2021 through Q2 2022. Achieved a close rate of 14% by using cold calling along with email and various online channels to target customers by demographic. Executive Assistant Smart Virtual Staffing Solution, a USA-based company that offers assistant to all firms and healthcare industries. Sep 2020 to Jan 2022 ( 1 year, 4months) Supported executives with project support, data tracking, and administrative tasks. Frequently commended for quick-thinking and resourcefulness. Aided executives with preparing for meetings. Ensure and maintain confidentiality of all communications and documentation Customer Advisor Concentrix, a technology-enabled global business services company specializing in customer engagement and improving business performance. May 2020 to Sep 2020 (4 months) Handle 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling services Received an average 85% customer satisfaction rating to date, 15% higher than company average RESOURCE PAGE Some tips for creating an effective CV WORK EXPERIENCE Loan Process Associate Thoughtfocus, a company providing services in different aspect of industries in USA Oct 2019 to Apr 2020 (6 months) Obtained, verified, and compiled copies of loan applicants' credit histories, corporate financial statements, and other financial information. Analyzed potential loan markets to develop prospects for new loans. Cooperated with support staff and executive management. Freelance ESL Tutor Native Camp, an ESL tutor company based in Japan providing education for students that will migrate to foreign countries for education and/ or business related. Apr 2019 to Dec 2019 (8 months) Mentored a new teaching assistant and provided her with feedback. Planned and run a 1-year educational program for beginner students that concluded with an intermediate-level final exam (100% positive exam scores). Outbound Caller Specialist EliteInsure, an insurance company that provides services to business owners and retired customers to be eligible for benefits from the company. Jun 2018 to Aug 2019 (1 year, 2 months) Convert inbound/outbound calls into sales - 100% on the telephone, using a prescribed Sales Process Promote and sell service contracts using a structured sales methodology in a quota-driven sales environment EDUCATIONAL BACKGROUND Senior High School Graduate Institution: Saint Louis School Center (Inc.) Year of Graduation: 2018 Accountancy, Business and Management WHAT I CAN DO? ✔📞 Customer Support (Chat, Email, Phone) ✔🔊 Appointment Scheduling ✔📈 Data Entry/Data Mining ✔ 📜 Admin Support ✔🌐 Web Research ✔📅 Calendar Management