ROZELLE
DAYAO, RMP
SALES, MARKETING &
CUSTOMER SERVICE
EXPERIENCE
Phenomenal Solutions Inc., Mandaluyong — Business Associate
May 8, 2023 — March 1, 2024
Assist business owners by providing updates on new products, promotions,
and upselling for continuous engagement
Providing customer service to ensure customer satisfaction and gain client’s
loyalty
Using my own excel to input and track progress on each of my clients so I
know I have talked with all of them
Managing company’s database for contacting clients via phone and email and
updating it
Resolving customer’s concerns and problems regarding a defective item
Jacinto & Lirio (EcoIngenuity, Inc.)
Sales Business Development Intern
Feb 7- April 23, 2022
Researched sales opportunities and generating leads
Managed social media site (Instagram & Facebook) doing customer service
Doing presentations to purchasing manager about product line they inquired
Tracking customer’s progress and following-up on last conversation that I had
with them.
ABOUT ME
I am a creative individual that I love
thinking out of the box when doing
tasks. I’m independent and tend to
excel more when dealing tasks alone.
I’m highly motivated by challenges so
working under pressure makes my
creative juices flow.
PROFESSIONAL SKILLS
Empathy
Customer Service
Website creation
Photo Editing
Video Editing
Market Research
Sales Pipeline
Lead Generation
Email Marketing
Social Media Marketing
PERSONAL SKILLS
Adaptable
Emotional Intelligence
Independent
Creative
Organized
Team player
CONTACT-
EDUCATION
https://www.linkedin.com/in/rozelledayao-rmp-3a017922a/
Far Eastern University, Bachelor in Business Administration- Major in
Marketing Management | Sampaloc, Manila.
https://www.instagram.com/rozelleeee/
July 1, 2022
GPA: 2.80
Dean's Lister (Second Honors) School Year-
PROFESSIONAL CERTIFICATE
Registered Marketing Professional
JA Philippines, Inc.
October 7, 2022
TOOLS & PLATFORMS
Excel
Canva
Wiz
Google Calendar
Capcut video
Social media management
