Rozalie J. Hernandez

 ROZALIE J. HERNANDEZ #007 Purok 24 km.3 San Carlos Hts. Baguio city Mobile No:- E-mail add:-Skype ID: rkfl-0394 Objective To be a part of an organization that provides an atmosphere of mutual growth and benefits; where I can show my talent and potential. Educational Attainment Bachelor of Science in Hotel and Restaurant Management University of the Cordilleras Governor Pack Road, Baguio City- - 2006 Work Experiences July 2016 - Dec 2016Magento Product Uploader Specialist at Natreco.com Home-based work wherein task was given. Data entry / Uploading and entering data from the client’s website especially new products. June 2016 – Project baseProduct Research at SalonMart.com Home-based work wherein various products was given, tasks includes mining data. January 2015 – June 2016Magento Product Uploader Specialist at Altimus Express Home-based work wherein task was given. Data entry / Uploading and entering data from the client’s website especially new products. January 2015 – June 2016Lead Generator at All Play Media Home-based work wherein I research for various companies for contact information, input information on spreadsheet and create invoices. I do this in an accurate and efficient manner. I also create and manage several Linked accounts and Facebook account. January 2011 - Dec 2016E-mail Support at New Media Services I communicate with customers via live-chat as an Online E-mail responder August 2013 – January 2015 Virtual Assistant at Content Delivery I attend weekly planning meetings. Check and responds to e-mails. I also handle information, managed and updated Social Media Accounts. I manage my on virtual team via Skype and e-mail correspondence. I have managed several e-mail accounts on a daily basis, ensuring excellent customer care for our clients. I have worked within a strict timeline in order to complete work on time. July 2012 – August 2013Website and Game Tester at American mobile This is a home-based work, wherein I test online games (Bingo Games) and reports Bugs and Game Errors. I isolate and identify bugs and how they occurred within the gaming environment. January 2012- May 2014Virtual assistant at Aven Republic This is a home-based work wherein I manage daily orders and deliveries of a website products. I am also in charge of uploading and putting all the product details to a website October 2009 – January 2012 Online Tutor Home-based work, wherein I provide students with information on correct grammatical structure. Assisted in sentence construction and essay writing activities. I also provide support in completing journals. February 2006 – Sept 2009Freelance Personal Tutor I analyze student’s individual capabilities and limitations. I provide feedback them to make sure that they are aware of the areas that they need to work on. Instruct students on interpreting English literature content through references. Encourage students to read books, help them in understanding language concepts and their application. Provide guidance to students in speaking English correctly and fluently. March 2004 - June 2006Cashier / Sales Clerk I have an experience in providing assistance to customers; locating the needed merchandise. Knowledgeable in merchandise stocking, pricing and inventory to monitor stock levels. I have a massive ability in engaging in conversation with customers in a daily basis, so communicating isn’t a problem to me. Responding to questions regarding merchandise. I also provide clerical support to the sales team. Preparing documents associated with ordering and receiving merchandise. Restocking products on shelves. Processing gift certificates and cards. Making records of customer preferences and buying habits. Answering questions and makes suggestions to customers. Performing cash register transactions in an accurate and correct manner. Remaining observant of all activity in store to identify theft and prevent shrinkage. Talking to customers on the telephone. Informing customers of upcoming sales events. . Trainings & Seminars Attended Caregiver Training (Vocational Course) Philippine Metropolitan Training Institute Bonifacio St., Baguio City 2008 Additional Skills IT Skills Office Package: Microsoft Word, Microsoft Excel, Microsoft Power Point References: Garry Collins Managing Director- - natreco.com   Kamal Uppal ALTIMUS Office Supplies LLC P.O. Box 62719 Dubai UAE DXB Tel: - Fax: - www.altimus.ae - Adela Bambalan Patacsil- Product Specialist Texas Instruments EPZA, Loakan Rd., Baguio City- Dave Roldan A. Caballero – Client Manager Career Vantage UK London, United Kingdom- Laurrence B. Patacsil – Calibration Engineer MOOG Inc. EPZA, Loakan Rd., Baguio City-