Royalin J. Titan

ROYALIN J. TITAN Address: Sta. Maria Village. Brgy. Sta Maria San Pablo City Birthday: May 23, 1980 Civil Status: Married Mobile No- E-mail address: - OBJECTIVES To obtain a suited job wherein acquired knowledge, abilities and skills will be used further learning.          To utilize my education and skills with growing and dynamic firm.   WORK EXPERIENCES TELEPORT BUSINESS TECH SOLUTIONS Inc. 19/F Eton Centris Three Cyberpod Quezon Avenue cor. EDSA Quezon City, Philippines August 21, 2014 – November 2018 DE JANEIRO GLOBAL SOLUTIONS BPO Inc. 11/F Eton Centris One Cyberpod Quezon Avenue cor. EDSA Quezon City, Philippines May 18, 2012 – August 21, 2014 RESULTS MANILA INC. Customer Service Rep. 3rd flr. 1880 Bldg. Eastwood, Libis Q.C. June 21, 2010  -  Dec. 23, 2011 STERLING GLOBAL CALL CENTER Call Center Agent 15th flr. Raffles Corporate Bldg. Emerald Ave. Ortigas Pasig City May 28, 2009 – Jan 19, 2010 PNI-KMPG INC. Customer Service Rep. 15th flr. Raffles Corporate Bldg. Emerald Ave. Ortigas Pasig City Feb. 16, 2009 – May 16, 2009   EDUCATIONAL BACKGROUND   Tertiary:                          DALUBHASAAN LUNSOD NG SAN PABLO                                          Brgy.  San Jose, San Pablo City March 29, 2007 Degree                            Bachelor of Science and Business Administration                                          Major in Management   Secondary:                      NAGA COLLEGE FOUNDATION                                          Peñafrancia Ave. Naga City                                         -   Elementary:                    Concepcion Pequeña Elementary School                                          Concepcion Pequeña, Naga City                                          -                                          SEMINARS ATTENDED                                          Prime Connection Center for Training and Staffing.                                          Call Center Training Course                                          3rd flr. Roan Bldg. M. Basa St. San Pablo City                                          January 2009   QUALITY SKILLS   Identify customer’s requirements correctly, exceed customer expectation and act proactively for ensuring customer satisfaction. Maintain individual and team based daily and monthly targets of key performance. Maintain up to date knowledge of latest information, services and developments in the company Ability to develop cooperation and teamwork while working toward solutions the generally benefit all parties.                               I hereby certify that the above information is true and correct according to my knowledge and belief. _______________________________ Royalin J. Titan