Roy Siregar

ROY SIREGAR, SH. “A strong dedicated all round professional global citizen; known as an adept team leader who demonstrated 17 years of success through various customer focused businesses as an expert in customer service, client engagement & account management; with an excellent track record in sales and business development; previously on top of the game in a Singaporean IT (HRM Application) company as a team leader of the Customer Success department.” “A people person with an appetite for improvement and a burning will to contribute. Versatile and principled.” EDUCATION ▪ PLACE & DATE OF BIRTH: Philippines, Dec 13, 1981 ▪ ID NUMBER (KTP):- ▪ ADDRESS: Perumahan Bogor Raya Permai, Blok FD 6 No 4, Bogor. ▪ EMAIL:-▪ Cellphone: - ▪ STRENGTH: • Strong Analytical Mind, Meticulous & Creative; • Engaged Team Worker, Empathic & Respectful, • Highly Passionate, Proactive & Initiative, • Effective Management Skills, • Communication and Marketing Skills, • Customers & Clients satisfaction oriented, • Excellent understanding of government system and practice Primary Education: Spartan Village Elementary School, East Lansing, Michigan, USA. Secondary Education (Middle School): ▪ • • Secondary Education • Higher Education (University): • John A. Hannah Middle School, East Lansing, Michigan, USA, and ▪ SMP Negeri 1, Bogor, Indonesia. SMU Negeri 3, Bogor, Indonesia. • Universitas Pancasila (Major inLaw/ Sarjana Hukum), Jakarta, Indonesia. (Graduated: 2005) • Worked as a Private English Conversations Teacher for: a Police Chief, a Boehringer Ingellheim’s Accountant & Hotel Owners and • Worked as a legal consultant after graduated. LANGUAGE & DEGREE OF PROFICIENCY: Indonesian (Mother Tongue); English (Fluent) As a Lifelong Learner my HOBBIES & INTEREST are as follows: (1)Reading; (2)Business; (3)Long Hours Working; (4)Teaching & Parenting; (5)Networking; (6)Researching; (7)Law; (8)Organizing Events& Administrations; (9)Community Development;(10)Science & Self Updating; (9)History; Sociology; Politics; (10)Philosophy; Psychology; Mindfulness; (11)Sports & Martial Arts; (12)Movies & Music, (13)Travelling; (14)Farming & Permaculture; (16)Coffee! EMPLOYMENT RECORD EMPLOYER POSITION 1. ACCOUNT / CLIENT MAGEMENT ASSISTANT MANAGER Nov 2020 - Present 2. BUSINESS MANAGER 2020 3. Telemarketer (2020) 4. BUSINESS DEVELOPMENT MANAGER (2020) 5. Operations & Marketing Official • PT Manu Nusa Wisata and PT Lantasindo Prima Wisata Main Vendors for: Kementerian Perhubungan 2015 - 2019 6. LEGAL CONSULTANT •- Land owner of a high-valued land in Seminyak-Bali 7. MARKETING • EXECUTIVE • (Companies /Organization) CARBONATE PRIVATE LIMITED – SINGAPORE (SODAINMIND GROUP) Product: Carbonate HR App BYYD Mobile Advertising Platform DAEL ID THE IMPACT www.theimpact.id RPA Advertising Is one of the biggest ‘out-of-home’ advertising companies in Indonesia, having over 100 billboards and electronic billboards nationwide 2013 • ACHIEVEMENT / SKILLS / DESCRIPTION - Excellent Account / Client Management Skills - HR Management - Inbound Marketing - CRM: HubSpot ; OODO ; and METRO - Lead Generation - Mobile Advertising Telemarketing on various IT products Customized English training programs to increase the ability of communicating in written format (Business Correspondence) and/or verbal format (Business Communication) for business purposes. ▪ Successfully propel the Company's Vision, Mission and targets ▪Designing Projects & Activities (Outdoor & Indoor) ▪Fully understand government’s system & practice Solved a case and protected my client against a famous Notary Public in Bali through MPDN trials • Proven Strong Negotiation Skills • Maintained Clients’ satisfaction • Formulated Advertising Media Strategy (Planning) and Marketing Research 8. FACILITATOR • (Leadership & Management Development Trainer). • Deliver Workshops on: 1. Leadership Development Programs A consultancy firm that contributes to 2. Management & Supervisory Development the development of organizations' Programs capabilities by focusing - especially - on • Leadership and Management Development initiatives and organization development consultancy. - 9. Top International (National Plus) School Teacher -. DELEGATE OF INDONESIA in the APICTA • (Asian Pacific ICT Alliance) 2009 • Achieved Excellent International Teaching Methods, on International Curriculums: IBO PYP, CAMBRIDGE IGCSE and also GAC PT Wahana Komunika • APICTA an alliance of national ICT organizations representing their respective economy to build and enhance a mutually cooperative network to promote ICT, enhance technology innovations, capability and adoption, and encourage the development of indigenous ICT solutions for the global market. • Designed Persuasive Presentation Method • Performed Convincing Presentation Skills Name of Event: • Asia Pacific Digital Innovation Summit. Held in Melbourne, Australia, at the Crowne Promenade Hotel - • Working hours: Min 12 hours/day • (almost no weekend off • Delivered Workshops or Organized Trainings to Clients (companies) such as: HOLCIM, BCA & ASTRA. Participants’ Level: Managers and Supervisors Sekolah Bogor Raya National Plus • 11. SENIOR SALES CONSULTANT • AFR (Arsyadi & Font Raket Consulting) • SKILL: Effective OVERCOMING CONCERN SALES TECHNIQUE • SKILL: PRE-SALES Strategy South East Asia’s BEST fitness brand with a membership of over 170,000 and • Excel Telemarketing more than 60 clubs in Asia. • Empowered Sales Force to Achieve Targets CELEBRITY FITNESS Branch: Pondok Indah, Jkt 12. OPERATIONS MANAGER • CELEBRITY FITNESS Branch: Pondok Indah, Jkt • Controlled and Monitored: • - • Working hours:Min 12 hours/day • (almost no weekend off South East Asia’s BEST fitness brand with a membership of over 170,000 and more than 60 clubs in Asia. • 13. ENGLISH TEACHER- And- International Language Program (ILP) Bogor The Customer Services Division, Collections Division, Maintenance Division, Receptions Division, Café Manager; House Keeping Division and Security. • Created and Managed Meticulous Reports • Maximized Overall Management Skills • Successfully taught (and engaged good communications) with varied children from early level to College students & wide –ranging workers to the age of 50s ENTREPRENEURSHIP & COMMUNITY DEVELOPMENT EXPERIENCE 1. PROPERTY (2012 – 2019) Business Concept Experience, Achievements, & Skills: • Land Acquisition Official for Developers • Property brokerage • Appointed to become a Trusted representative to Lead a Land Acquisition targeting 40 Hectares in Bogor for a Developer where I managed all of the operation process and legal matters required • Collaborated with one of the Biggest Malaysian Property Developer named Bandar Raya Developments Berhad. • (Office address: Bukit Bandaraya, level 10 Menara BRDB, Kuala Lumpur, Malaysia). • Associates (Network): • Event Organized (Malaysia Property Showcase) to sell BRDB high-end condominium units and high-end bungalow units in a price ranging from USD350.000 to USD 1.25million. Venue: Kuala Lumpur, Malaysia & Hotel Mulia, Senayan, Jakarta • • • • • • PT Ayla and Associates (office: Panin Centre Building 8th Floor, Jl Jend. Sudirman), Property Agencies, such as: ERA Home, Indohouse, Ray White, Surya Land. Independent Property Brokers widely spread around JABODETABEK Collaborated with: Notaries and Lawyers Collaborated with: Auction Agencies and Bankers with collateral (property) lists & access 2. BUILT a ‘Modern-Western-Designed’ MEAT SHOP IN BOGOR -) Business Concept: Providing good quality commercial cut meat; fresh poultry; high-grade fish; and organic food – with competitive prices and excellence in services, located besides a famous minimarket inside a fully inhabited middle-up class real estate, in a presentable “western family butchers - store design”. Experience, Achievements, & Skills: • Partnered with an investor (who invested a total of Rp- for my business venture) and managed the capital meticulously & successfully. • Associates / Network: • • • • • • Hired and managed ten personnel (fresh graduates, college students, and local traditional butchers) working in the production unit, marketing unit, administration unit, and delivery and sales unit Marketing Intervention Utilized Social Capital to support business Large beef importer: Slaughterhouse / RPH Inkopabri (affiliated with JAPFA) Institut Pertanian Bogor, Fakultas Peternakan Numerous farmers widely spread in Bogor, West Java, Indonesia 3. Established: "KOPERASI TANI SEJAHTERA INDONESIA" -) Badan Hukum (518/07/BH/PERINDAGKOP); Akta Perubahan: No. 01 Tanggal-, Agus Surachman, SH; NPWP:-; SIUP: 517/433/MIKRO/B/BPPTPM/XII/2011, berlaku s.d. 13 Desember 2016 Concept: A CORPORATION COOPERATIVES: Combining community development approaches and humanitarian works with business practices. Inspired by MONDRAGON (Father José Maria Arizmendiarrieta) and GRAMEEN BANK (Prof. Muhammad Yunus) Experience, Achievements, & Skills: • Led Community Development approaches • Practiced “Grameen Bank’s Strategies” (e.g.: Micro-Financing, Trainings) • Practiced and led a Co-Operative Development Organization applying the Jose Maria Arizmendiarrieta’s Strategy (“Mondragon Movement") • Designed business activities for farmers and for their wives and children • Created and Manage Social Capital (over 500 members spread out in 5 rural areas in Bogor) • Recruited and managed 54 passionate college activists studying in Institut Pertanian Bogor (IPB) and 4 other prominent universities in Bogor • Obtained and Managed Government Assistance Programs (Grants) • Created and Managed a Pressure Group • Directed Community Organizations (Organisasi Masyarakat / Ormas) • Demonstrated Strong Communication Skills • Empowered farmer’s children to become a sales force • Yayasan Taawun Kemanusiaan (affiliated with Dompet Dhuafa) • Kementerian Koperasi dan UKM • Over 500 members (consisting farmers with their family and neighbors) Associates (Network): 4. PARTNERSHIP WITH IPB (FAKULTAS PETERNAKAN – INSTITUT PERTANIAN BOGOR) 2013 Business Concept: Fattening Livestock and Market best quality Idul Adha sacrificial animals (cows, sheep and goats) that are handled by experts; and Providing Professional Slaughtering with modern advanced clean facilities (a proper international-standard modern-slaughterhouse: for Idul Adha rituals Experience, Achievements, & Skills: • • • • Sold 225 cattle and 18 goats and 13 sheeps in 6 weeks’ time Constructed aggressive and effective marketing strategy Conscientiously monitored livestock fattening process for 3 months Intensively controlled the crucial shipment process and designed the route and schedule. • Conducted smooth and tough collection methods.