Roy Joseph Lawrence Bañas

ROY JOSEPH LAWRENCE M. BAÑAS #31 Democracy Road, NGO Village Brgy. Handumanan, Bacolod City, Negros Occidental Contact No.: - Skype ID: Roy Joseph Lawrence Bañas Email:- Date of Birth:August 21, 1983Age:34 Civil Status:MarriedCitizenship:Filipino Height:5’6”Weight:55 kg. OBJECTIVE: It is my utmost goal to work with an institution of competence, imparting knowledge with full patience for the enlistment of family status and financial stability. WORK EXPERIENCES: September 2014 – December 1, 2017Convergys Corporation Reports AnalystOne Sanparq, San Antonio Park Square, Bacolod City June 24, 2013 – August 31, 2014Convergys Corporation Customer Service RepresentativeOne Sanparq, San Antonio Park Square, Bacolod City October 2011 – June 21, 2013Transcom Worldwide Inc Subject Matter ExpertAraneta Ave., Brgy. Tangub, Bacolod City March 19, 2008 – October 2011TeleTech Customer Care Management Inc. Customer Service RepresentativeLevel 1&2, Robinson’s Cybergate Center Singcang, Araneta Ave., Bacolod City August 27, 2006 – June 2, 2007RMP Cyber Café Computer OperatorSan Joaquin St., Panganiban, Catanduanes March 5 – 11, 2004National Power Corporation OJTStudent Traineeship Program (NPC-STP) Marinawa, Bato, Catanduanes SKILLS/ QUALIFICATION: Proficient with various software applications such as Microsoft Word, Microsoft Excel, SharePoint Designer and Avaya CMS Supervisor. Strong organizational and analytical skills. Good and fast decision making ability and knowledge of problem solving process Ability to follow and comprehend complex instructions and memos Ability to work well in all levels of the organization Able to work under pressure Can work under minimal supervision Good in oral and written communication skills Establishes good working relationships with colleagues Can work with a team and independently Has good administrative skills Trustworthy and discreet A person with integrity Flexible and adaptable EDUCATIONAL ATTAINMENT: CollegeBachelor of Science in Industrial Technology Major in Automotive Catanduanes State Colleges 3rd Year Level March 2005 SecondaryCatanduanes National High School Virac, Catanduanes March 2000 ElementaryMRRP Elementary School Bacolod City, Negros Occidental March 1996 CHARACTER REFERENCES: JOHN LENNOLD NAZARETHSupervisor Intraday Convergys Corporation One Sanparq, San Antonio Park Square, Bacolod City EVANGELINE MAE GUTIERREZManager, Operations Convergys Corporation One Sanparq, San Antonio Park Square, Bacolod City