Roy Hernandez

Strategic supply chain professional with more than eight years of experience in logistic, freight forwarding and customer service. Combines deep understanding of import and export shipments; road and railroad transportation. SKILLS & EXPERTISE Supply chain and logistics • Cartage booking • Import and export booking • Freight forwarding • Data Entry • Documentation • Shipping line processes • Customer experience WORK EXPERIENCE MONDIALE FREIGHT SERVICES MANILA INC. | Pasig City, Ph Team Leader – Import/ Export/ Customs March 2019 – March 2020 Looking after my team and taking care of business, daily, weekly and monthly reporting. Evaluating my team performance and motivating them to achieve personal/company goals and objectives. Creating new export booking requested by the actual shipper or agent and book directly to shipping line. Create, cut bill of lading and house bill, chasing necessary export and customs documents. Secure and pre book delivery date/ time to transport company and customers. Making sure that containers are book in port time slot and pick up from wharf on time to avoid any port storage and miss time slot fee. Create invoice and bill the customer directly, Paying the shipping line and agents for their services. SCI AUSTRALIA & SCI ASIA | Taguig City, Ph Billing and Transport Coordinator Jul 2018 – Jan 2019 Generating shipping operational costs and transport charges in the system and create tax invoice for customer billing. In charge in FCL and LCL cartage booking. Arrange booking of import and export container and freight to designated trucking company. Secure and pre book delivery date/ time to transport company and customers. Making sure that containers are book in port time slot and pick up from wharf on time to avoid any port storage and miss time slot fee. Chasing delivery order to shipping line, chasing telex release, checking border hold status, paying customs duties in order to have smooth pickup and delivery of container and freight. AXIEM CORPORATION | Mandaluyong City, Ph Assistant Team Leader (WTA USA, Panalpina AU, PAE AU) May 2015 – Jul 2018 Reporting. Creating daily, weekly and monthly reports of my team’s productivity to be send to senior management and report analyst. Job Registration. In charge in registration of new shipment to local data system based on shipping instruction from the customers. Creating major documents. In charge in creating house bill, master bill, arrival notice, pre alert, manifest, terminal and transport invoice. Tracking shipments and providing time to time updates of the current location and status of the container worldwide communicating with co loader, ports, delivery agents, shipping lines and trucking companies in order to meet the target arrival and delivery to the client. MAERSK GLOBAL SERVICE CENTRES | Pasig City, Ph Customer Service Import Process Expert Jan 2012 – Mar 2015 Managing email inboxes, providing efficient and prompt response to every single email we received every day to assure that no emails left no actioned and pending within our cut off period. Creating booking and reservation of space in the vessel for our key clients; amendments of goods description, weight, measurement and other container specification needed for the shipment to avoid custom misdeclaration and penalties; creating customer code in SAP for new customer and securing information in order to facilitate the approval. Vessel reconciliation for all the containers that are booked to be loaded on scheduled vessel departing, the actual number of containers booked in the system should be exactly the same number that are physically loaded in the vessel this is a crucial task because customer do not want their container to be left at port or roll over to the next vessel. IBM BUSINESS SERVICES | Quezon City, Ph Travel and Expense Pre Auditor Apr 2011 – Oct 2011 In charge in approving and rejecting expense reimbursement claims for IBM employees from Belgium, Netherlands and Luxembourg. Checking and analyzing the legitimacy of all the invoices we receive from IBM BENELUX employees and approve or reject the request based on the findings and authenticity of all the documents presented. EDUCATION UNIVERSITY OF CALOOCAN CITY | Caloocan City, Ph Business Administration major in Business Management Jun 2005 – Mar 2009 CHARACTER REFERENCE MR. RAYMOND BELTIJAR Billing Specialist – Panalpina Singapore- Contact Number: - MR. WILSON DE GUZMAN Team Lead – Axiem Corporation- Contact Number: -