Roy George

Roy George

2 decades of expertise in diverse domains like research, content editing and customer service
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Thiruvananthapuram, Kerala, India
Experience:
20 years
Roy George Mobile: - • Residence:- • Email:- Professional Summary Industrious Content Editor and Research Analyst with over 20 years of experience in quality management, corporate content editing, business requirements analysis, and corporate communication. Skilled in driving cross-functional collaboration and delivering high-quality outputs. Seeking a Lead/Manager role to contribute to organizational growth and mutual success. Skills Summary • Research across Energy, Healthcare, and Commerce sectors • Content review and refinement for clarity and compliance • Business and presentation requirements identification and documentation • Cross-team collaboration with global stakeholders • Exceptional communication and mentoring skills Experience Summary Workflow Manager VGDS Global LLP, Ernakulam • Oversee end-to-end workflow to ensure operational efficiency Apr 2025–Present • Conduct quality checks on design specialists work prior to submission • Edit content and prepare pitch decks for consultants Senior Research Analyst Guidehouse, Trivandrum Sep 2021–Feb 2025 • Conducted research for ESG/sustainability projects for U.S. energy companies, expanding into commercial projects • Managed projects from client kick-off calls to final delivery • Performed competitor market studies in healthcare • Led sessions to enhance team members communication and quality analysis skills Freelance Quality Controller/Auditor Slides For You, Trivandrum • Conducted audits to assess and grade full-time employees quality Jan 2021–Sep 2021 • Refined content for high-stakes presentations to PMs and CEOs Senior Operations Analyst UST Global, Trivandrum • Prepared weekly status reports and contracts for portfolio managers Jul 2019–Sep 2020 • Supported FTE allocation and created Project Initiation Plans • Assisted in Quarterly Business Review preparation Quality Analyst/Specialist Proofreader McKinsey Global Services, Trivandrum 2019 • Engaged with global consultants to refine business presentations • Negotiated deadlines and provided tailored solutions based on requirements • Coordinated quality management, ensuring critical deadlines were met 1 Nov 2006–Jul • Conducted audits, documented requirements, and mentored team members • Served on the Editorial Board for corporate newsletters and bulletins Customer Services Associate Allianz Cornhill, Trivandrum • Established a claims solicitors back-office unit with new hires Jun 2005–Oct 2006 • Improved claims backlog clarity and liaised with solicitors on requirements • Edited transcriptionists audio files for accuracy Quality Analyst Astron (RR Donnelley), Trivandrum • Edited transcriptionists audio files for Norwich Union, UK Feb 2003–Oct 2004 • Supported transcriptionists to improve quality and conducted audits Quality Analyst Entertech, Trivandrum • Edited audio files and supported transcriptionists quality improvement Aug 2002–Jan 2003 • Conducted monthly quality audits and shared learnings Teaching Faculty House of Commerce • Taught accountancy subjects for B.Com students Jun 1998–Mar 1999 Awards and Recognition • Quality Award for Best Quality Documents, McKinsey Global Services (Jan 2011, Apr 2011, Mar 2018) • Best Employee of the Month and Quarter Awards, Allianz Cornhill Academic Qualifications • Master of Business Administration (Marketing and HR), Indira Gandhi Open University,- • Master of Commerce (Finance), Kerala University,- • Bachelor of Commerce (Accounting), Kerala University,- Certifications • BEC Higher (Level 3), A Grade, Cambridge University 2
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