Roxanne Tolpo

ROXANNE TOLPO- ● - Career Objective To work hard in order to contribute to the positive growth and profitability of the company. Work Experience Supply Chain Govern & Improve Specialist Orica Global Business Services (Ortigas, Pasig) Aug. 2016 – Present • • • • • • • • • Gather, manipulate and analyze large amount of data needed in order to build new and old reports. Design, build and maintain dashboard in PowerBI. Understands and develop KPI of Global Supply Chain Team Actively work on improving data accuracy and integrity Works with third party vendors in analyzing and auditing spend data. Track team’s performance relating to savings, KPI's, compliance, progress, etc. Drive and lead changes as necessary by providing analytics to the business. Monitor Inventory Stock and Days Held of all Regions. Proficient in SAP, Excel and Power BI. Supply and Planning Analyst Brady Corporation Philippines (Shaw Blvd, Mandaluyong) Nov. 2008 – July 2016 • • • • • • • • • Closely work with Buyers, Planners and Management to ensure balance in inventory while taking into consideration the customer’s demand. Gathers and interprets relevant data (costs, productivity, demand patterns, etc.) Ensures proper inventory turnover and work on projects to minimize SLOB. Work with Business Units in updates and maintenance of critical supply chain related tools to ensure accuracy of system generated data with minimal supervision and guidance. Monitor’s supplier performance related to on-time delivery (OTD) and quality. Conceptualize DIFOT and Fill Rate report of customers to identify opportunities. Maintain Lean Daily Management Report and support relative teams that needs improvement on process. Coordinate delivery timelines and other supply chain activities with suppliers Serves as back-up for similar or related function for business continuity. (i.e., create and monitor Purchase Order, book and track delivery with third party freight companies, resolve inventory and supply issues) General Customer Service Representative EPLDT Ventus (Fort Global City, Taguig) Oct 2006 – Oct 2008            Handle Customer inquiries, complaints, tracking order and calls out other dept. if needed. Speaks professionally and effectively with customers daily. Answered inbound calls in support of customer needs. Acknowledged for unwavering commitment to providing exceptional customer service. Responds to customer requests on timely basis as assigned by CSR Team Leader Acts as a Senior Agent Provides updates to teammates. Completes End of Day Reports for the Team Handles Coaching Evaluations for the Team and supervisor calls if needed. Provides Floor Support to the whole account. Consistent performer Key Competencies ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Extensive knowledge in Supply Chain and Logistics Report Generation and Data Analysis (Supply Chain, HR, Finance) Inventory Management Analysis Knowledgeable in using SAP. Knowledgeable in using MS Excel (Advanced) Power BI, Tableau, QlikView, SpendCube Leadership Skills Able to work single handed, or in a team. Good Oral Communication Skills Skilled in MS Word, PowerPoint Educational Attainment Tertiary : Polytechnic University of the Philippines Mass Communication major in Broadcasting Secondary : Cainta Catholic College Elementary : Exodus Elementary School (Valedictorian) Character Reference Available upon request. I certify that the above information is true to the best of my knowledge. Roxanne G. Tolpo General