Roxanne Lineses

PROFILE I am an experienced Virtual Assistant and Reports Specialist for the past 13 years specializing in different Administrative Tasks, CRM Tools, Reporting Tools, Email Management and Database Management SKILLS Reports Development (MS Excel) Database Management Process Improvement Process Documentation Internet Research Basic ClickFunnels SharePoint/Canva/SendGrid SalesForce CRM Data Entry Adobe PDF Editing Email Management EXPERIENCE SOCIAL MEDIA MANAGER (2HRS A DAY, USA CLIENT) REAL DEFF MUSIC GROUP | AUG 2018 - PRESENT ROXANNE LINESES MULTI-SKILLED VIRTUAL ASSISTANT | EXCEL EXPERT Managing daily post and driving followers to Social Media sites VIRTUAL ASSISTANT (4HRS A DAY, AUSTRALIA CLIENT) PHYSIO BUSINESS GROWTH | FEB 2018 - PRESENT Profile Management of MedBridge accounts Minor editing of ClickFunnels Managing our Graphic artist and Transcriptionist tasks Other tasks related to SendGrid, LinkedIn, Excel Trackers, Youtube Channel, Vimeo, Content Samurai VIRTUAL ASSISTANT (FREELANCER - AUSTRALIA CLIENT) ABSOLUTE ENERGY SOLUTIONS | FEB 2017 - JUL 2018 CONTACT - - BLK 20 LOT 21 FIESTA COMM. SUBD. BRGY MINING ANGELES CITY PAMPANGA 2009 SOCIAL MEDIA TWITTER: @LINESESROXANNE FACEBOOK: /ROXANNE.MLINESES INSTAGRAM: @ROXANNE.MLINESES SKYPE: ROXANNE.MLINESES Email management assisting Solar Panel customers in their installation documentation CRM management, encoding customer information in an online tool and monitoring the status of their solar panel APP Creating PDF Handbooks for customer which will serve as their Solar Panel instructions manual BUSINESS INTELLIGENCE SPECIALIST / REPORTS ANALYST BPO COMPANIES | FEB 2007 - OCT 2016 Responsible in creating Process Documentations on how to generate different Reports Responsible in transforming Raw Data into actionable items which maybe Charts, Graphs, Trends, Dashboards or Scorecards Facilitating Excel Training for different staff like Trainers, Quality Analysts and Real Time Analysts Analyze for possible Process Improvement and create documentation Provide Analysis and Recommendations to operations with the help of Analysis tools Adhoc Request from operations that may be related to Reporting EDUCATION BACHELOR OF SCIENCE IN COMPUTER SCIENCE SYSTEMS PLUS COLLEGE FOUNDATION | 2001 - 2006 BERLITZ INC. SPANISH FOREIGN LANGUAGE | 2013 - 2015 AWARDS BERLITZ INC. ACADEMIC AWARDS IN SPANISH FOREIGN LANGUAGE, 2014 SYSTEMS PLUS COLLEGE FOUNDATION LEADERSHIP AWARDS, 2006 ACCENTURE INC. ULTIMATE LEADERSHIP AWARD | JAN 2014