ROXANNE FAYE ESTUBO
CREDIT REPAIR SPECIALIST /FINANCIAL
ADVISOR/FINANCE ANALYST
GET TO KNOW ME
Dedicated and focused Administrative
Professional who excels at prioritizing,
completing multiple tasks simultaneously and
following through to achieve project goals.
Seeking a role of increased responsibility and
authority.
WORK WITH ME!
Mobile: -
Email:-Skype: faye.abella14
SKILLS AND ABILITIES
● Customer relations
● Financial management
● Financial reporting specialis
● Conflict Resolution
● Financial planning
● Process audits
● Problem-solving
● Credit data assessments
● Effective communication
● Data analysis
● Verbal & written communication
● Team leadership
● Strong communication skills
● Customer Relations
● Fast Learner
● Ability to Multitask
● Ability to Work Under Pressure
● Customer Service
WORK EXPERIENCE
CREDIT REPAIR SPECIALIST/FINANCIAL ADVISOR
The Credit Pros
Operated in dynamic, high-volume environments to provide skilled
assistance to more than 40 customers each day.
Boosted sales revenue by skillfully promoting diverse options
Evaluated account histories and service backgrounds to spot trends
and identify issues in need of attention.
Maintained accurate and current customer account data with
manual forms processing and digital information updates.
Conferred with customers about concerns to quickly understand
issues, applying personal expertise and company practices to
resolve problems and drive sales.
Maintained customer happiness with forward-thinking strategies
focused on addressing customer needs and resolving concerns.
Providing and recommending various options on how clients or
consumers’ credit report can be handled or fixed
Ensuring that the information and privacy of clients are well
secured
CREDIT REPAIR SPECIALIST/FINANCIAL ADVISOR
Credit Power LLC
Proactively identified solutions for customers experiencing credit
issues.
Developed effective relationships with customers, which helped
improve overall payment processes.
Monitored appropriateness of credit limits on customers, making
changes to realign operations with policies and targets.
Controlled credit exposure by providing financial order
management support to minimize risk and obtain timely payment.
Contacted customers and requested financial documentation.
Trained new employees on accounting principles and company
procedures.
Accessed credit records to evaluate customer histories.
CUSTOMER SERVICE SPECIALIST
West Contact Services Incorporated
Serves customers by providing product and service information and
resolving product and service problems.
Attracts potential customers by answering product and service
questions and suggesting information about other products and
services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s
complaint, determining the cause of the problem, selecting and
explaining the best solution to solve the problem, expediting correction
or adjustment, and following up to ensure resolution.
Recommends potential products or services to management by
collecting customer information and analyzing customer needs.
Maintains financial accounts by processing customer adjustments.
EDUCATION BACKGROUND
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Bachelor of Science in Electronics and Communications
Engineering
TAGUIG SCIENCE HIGH SCHOOL
High School Diploma
