Work Experience
Shift Reality Consultant| Miami, FL
March 2025
ROXANNE CAMILLE
LANWANG
Results-driven sales professional
with years of cold calling and lead
generation experience, along with
a strong background as a BDR in
digital marketing and 5 years in the
BPO industry. Proven ability to
build rapport, drive business
growth, and deliver results.
Seeking to leverage expertise in a
telemarketing sales role to
contribute to business success.
Virtual assistant
Drafting messages for email and linked in outreach
Manage Linked in DM’s
Sending proposals on Upwork
Leads calling to book appt.
Creation of Cyber security events using Eventbrite
Data Mining
Management of social media pages
CRM & tools used : Hubspot, Linkedin Sales Navigator, Eventbrite
CRM Online | Makati, PH |Perth, AUS
May 2023- May 2025
Outbound Sales Representative
Conducts discovery calls to qualify prospects
Calling , emailing and connecting potential client to introduce the company
update CRM, schedule appointments, leads nurturing
CRM & tools used : Hubspot, Go High Level , Zoominfo , Google Meet , Slack
Client Success Manager
Assist clients with issues they are having with the software through email or chat
CRM used: Freshdesk
Marketing Associate
Assist team in creating social media ds such as FB, Youtube, IG and more. Also
creates newsletter for any update and fixes.
CRM & tools used : Canva, Capcut , Youtube, GHL, Loomvideo
Public Ad Agency | Temecula, CA
April 2024 - March 2025
-
Boot , Tanauan City, Batangas
4232 PH
-
https://www.linkedin.com/in/roxa
nne-camille-lanwang-54a133236/
Skills
Communications
Problem Solver ,
Sales,
Multi-tasker,
Troubleshooting,
Keen attention to details
Resilient
Appointment Setting
Lead generation
Calendar Management
Event making via Eventbrite
Social media outreach
Business Development Representative
Doing lead research and creating a list
Reach out via email, FB and cold call
Booking and scheduling discovery calls
FB Ads creation, CRM updating
CRM & tools used : Go High Level , Zoominfo , Teamchat, FB Meta, CANVA,
Instantly, Sendpotion
Central Partners | Houston, TX
July 2023 - January 2024
Lead Generation Specialist
Calling potential list to introduce the company and ask if they are interested for a
loan
Research to update details
Update CRM (Hubspot)
GoCo.io | Houston, TX
April 2022- May 2023
Lead Generation Specialist
Qualify them by asking few questions and if they are a good fit set up appointment
with the senior specialist.
researching to update contacts ( Used Aloware as dialer)
Teletech | Lipa City, Batangas PH
April 2019- April2022
Customer Support Representative
As a customer service representative, we take inbound calls or in-app messaging
about customers' bills, charge disputes, or account changes.
Help customers set up interest-free payment devices together with eligibility.
Provide customers with plans they can use when out of the country.
Lead Associate (SME)
-assisting newly hire with the process and supports team leader
Concentrix | Alabang, Muntinlupa PH
March 2018 - December 2018
Technical Support Representative
As a technical support, we assist customers with their mobile services, how to
navigate new mobile phones.
Troubleshoot when service is not working, like cannot make calls, text and data not
working. Upgrade mobile plans and add extras when needed.
Alorica| Lipa City, Batangas PH
February 2016- June 2017
Technical Support Representative
Designated to troubleshoot whenever customers are experiencing issues with their
cable, internet, or landline.
Dispatch technicians out when they have issues that need physical repair.
Sell the best deals that will match customer's needs
